Customer Care Technician

Eurofins•Bothell, WA

10d•$19 - $21•Onsite

About The Position

Excellent pay. No experience required - training will be provided. 1st shift – Full time Thursday -Monday 11am -7:30pm Employee Responsibilities: · Customer care technician works in a biomedical laboratory and manufacturing facility performing a variety of environmental service duties to support our customers by caring for the offices and common areas as well as supporting the maintenance and sterility of the laboratories, equipment, storage areas. · Support our customers through cleaning and sanitizing common areas, restrooms, locker rooms, cafeterias, warehouse and storage areas to ensure facility is cleaned and in good condition for routine daily activities · Ensure all laboratories and equipment are clean, disinfected and ready for production and testing of sterile medical products. · Stock and organize supplies for all required areas of the scope · Operate Microsoft Applications (for charting, email, training, etc.) and other computer-based systems utilized in the facility · Follow standard procedures and execute activities independently, as well as in a team environment. · Complete documentation in a regulated environment such as completing logbooks, training, and communicating with other groups on equipment maintenance activities and special cleanings.

Requirements

Minimum of high school diploma, or equivalent
Reliable, hardworking team player
Ability to use Microsoft computer applications for communication, emails, and training.
Ability to pass a full physical including a respiratory certification, with annual monitoring, as well as a drug test to work in a manufacturing environment
Authorization to work in the United States indefinitely without restriction or sponsorship

Nice To Haves

Strong customer service skills, ability to work independently, and strong attention to detail
Experience performing housekeeping responsibilities, or custodial or sanitization in a medical, laboratory, or a clean room environment
Good communication skills (both written and verbal)
Ability to stand for up to 8 hours/day in a physically active role

Responsibilities

Customer care technician works in a biomedical laboratory and manufacturing facility performing a variety of environmental service duties to support our customers by caring for the offices and common areas as well as supporting the maintenance and sterility of the laboratories, equipment, storage areas.
Support our customers through cleaning and sanitizing common areas, restrooms, locker rooms, cafeterias, warehouse and storage areas to ensure facility is cleaned and in good condition for routine daily activities
Ensure all laboratories and equipment are clean, disinfected and ready for production and testing of sterile medical products.
Stock and organize supplies for all required areas of the scope
Operate Microsoft Applications (for charting, email, training, etc.) and other computer-based systems utilized in the facility
Follow standard procedures and execute activities independently, as well as in a team environment.
Complete documentation in a regulated environment such as completing logbooks, training, and communicating with other groups on equipment maintenance activities and special cleanings.