Customer Business Manager - Omnichannel Development

Glanbia•Downers Grove, IL

7d•$105,000 - $140,000

About The Position

Glanbia Performance Nutrition has a portfolio that includes Optimum Nutrition, BSN, Isopure, think!®, and Amazing Grass®. Our product range spans powders, ready-to-drink beverages, bars, and capsules – formats designed for convenience and globally available through e-commerce, specialty retailers, and mass-market channels. We are adding a new role- Customer Business Manager, Omnichannel Development -to the team! We’re looking for a high-performing "hunter" to own GPN’s expansion into completely new territory. You’ll be responsible for finding, pitching, and launching GPN brands in markets where we currently have zero presence. Whether it’s a new digital platform, a niche retail vertical, or a frontier commerce channel, you are the one opening the door. You’ll need to be a strategic thinker who can build a business from scratch and handle the channel forecasting needed to keep the supply chain moving. Glanbia has a unique portfolio of better nutrition brands and ingredients, addressing growing consumer demand in major health and nutrition categories. We play into the growing market trends of active lifestyles and, health and wellness.

Requirements

Bachelor’s degree in Marketing, Business, Data Analytics, or a related field.
5-7 years of experience in eCommerce, Business Development, or Sales (CPG experience preferred).
Advanced MS Suite (Excel, PP, Word) or Google Docs

Nice To Haves

Relevant certifications (e.g., Meta Blueprint, Google Analytics, or specialized eCommerce training)
Affiliate & Social Commerce Knowledge: understanding of affiliate marketing models and creator-led commerce (e.g., TikTok Shop, Instagram Shopping, or specialized affiliate networks).
Content & Digital Shelf Optimization: Expertise in content optimization strategies to drive conversion, including A+ content, SEO-driven product titles, and mobile-first imagery.
AI & Technical Proficiency (Preferred): Experience leveraging AI tools to accelerate business development—such as using generative AI for creative briefing, automated data analysis for market trends, or AI-driven tools for SEO and content optimization
Customer/Broker engagement and collaboration: Experience building partner relationships that drive joint accountability and results.

Responsibilities

Find the White Space: Scout and vet new platforms, marketplaces, and prioritize retail segments that align with GPN’s brands.
The Pitch: Lead the end-to-end sales process. You’re the primary point of contact from the first cold outreach to the final signed contract.
Launch Strategy: Build the "Go-To-Market" plan for every new entry, making sure we have the right products, pricing, and positioning
Drive the Sell-In: Own the initial launch of our core products and new innovations into these untapped channels.
Promotional Planning: Build and manage the first-ever marketing calendars for these accounts, testing what works to drive early revenue.
Content Ownership: Work with our creative teams to make sure our shelf looks premium and converts right away.
Predict the Unknown: Since these are brand-new markets, you’ll build sales forecasts from scratch using platform traffic data and category benchmarks.
Inventory Management: Partner with Supply Chain to set initial stocking levels.
S&OP Representation: Act as the voice of your new channels in the monthly business review meetings.
Own the Numbers: You’re responsible for the P&L of your new accounts, including revenue, profitability, and spend.
Operational Launch & Integration: Collaborate with Brand, Finance, RGM, and CP&S to establish the fulfillment models, pricing structures, and data workflows required to get a new partner live and operational.

Benefits

The opportunity to develop your career on a global stage, continuous learning through an on-demand learning platform, and a competitive compensation package including staff discounts, generous family leave policy, health & dental plan, competitive salary, 401K.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume