Customer Business Manager - New Business Development

Glanbia • Downers Grove, IL

10h

About The Position

Glanbia Performance Nutrition has a portfolio that includes Optimum Nutrition, BSN, Isopure, think!®, and Amazing Grass®. Our product range spans powders, ready-to-drink beverages, bars, and capsules – formats designed for convenience and globally available through e-commerce, specialty retailers, and mass-market channels.

We are adding a new role- Customer Business Manager, Business Development -to the team! We’re looking for a high-performing "hunter" to own GPN’s expansion into completely new territory. You’ll be responsible for finding, pitching, and launching GPN brands in markets where we currently have zero presence. Whether it’s a new digital platform, a niche retail vertical, or a frontier commerce channel, you are the one opening the door.

Requirements

• Bachelor’s degree in Marketing, Business, Data Analytics, or a related field.
• 5-7 years of experience in eCommerce, Business Development, or Sales (CPG experience preferred).
• Advanced MS Suite (Excel, PP, Word) or Google Docs

Nice To Haves

• Relevant certifications (e.g., Meta Blueprint, Google Analytics, or specialized eCommerce training)
• Affiliate & Social Commerce Knowledge: understanding of affiliate marketing models and creator-led commerce (e.g., TikTok Shop, Instagram Shopping, or specialized affiliate networks).
• Content & Digital Shelf Optimization: Expertise in content optimization strategies to drive conversion, including A+ content, SEO-driven product titles, and mobile-first imagery.
• AI & Technical Proficiency (Preferred): Experience leveraging AI tools to accelerate business development—such as using generative AI for creative briefing, automated data analysis for market trends, or AI-driven tools for SEO and content optimization
• Customer/Broker engagement and collaboration: Experience building partner relationships that drive joint accountability and results.

Responsibilities

• Hunting & New Market Entry
• Find the White Space: Scout and vet new platforms, marketplaces, and prioritize retail segments that align with GPN’s brands.
• The Pitch: Lead the end-to-end sales process. You’re the primary point of contact from the first cold outreach to the final signed contract.
• Launch Strategy: Build the "Go-To-Market" plan for every new entry, making sure we have the right products, pricing, and positioning
• Sales & Brand Activation
• Drive the Sell-In: Own the initial launch of our core products and new innovations into these untapped channels.
• Promotional Planning: Build and manage the first-ever marketing calendars for these accounts, testing what works to drive early revenue.
• Content Ownership: Work with our creative teams to make sure our shelf looks premium and converts right away.
• Financial Management & Forecasting
• Predict the Unknown: Since these are brand-new markets, you’ll build sales forecasts from scratch using platform traffic data and category benchmarks.
• Inventory Management: Partner with Supply Chain to set initial stocking levels.
• S&OP Representation: Act as the voice of your new channels in the monthly business review meetings.
• P&L and Operations
• Own the Numbers: You’re responsible for the P&L of your new accounts, including revenue, profitability, and spend.
• Operational Launch & Integration: Collaborate with Brand, Finance, RGM, and CP&S to establish the fulfillment models, pricing structures, and data workflows required to get a new partner live and operational.

Benefits

• The opportunity to develop your career on a global stage, continuous learning through an on-demand learning platform, and a competitive compensation package including staff discounts, generous family leave policy, health & dental plan, competitive salary, 401K.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level