Customer Appointment Specialist (Sales Support)

Sam Leman AutomotiveChampaign, IL
7d

About The Position

Customer Appointment Specialist (Sales Support) Sam Leman Automotive Group Sam Leman Automotive Group is looking for motivated, people-friendly individuals to join our team as Customer Appointment Specialists . This role focuses on helping customers who have already shown interest in buying a vehicle by answering questions and scheduling appointments with our sales team. If you enjoy talking with people, staying organized, and earning extra money based on your performance, this could be a great opportunity for you. What You'll Do Respond to customers who inquire online, by phone, or by text about vehicles Answer basic questions and provide helpful information Schedule appointments for customers to visit the dealership Follow up with interested customers to see if they’d like to come in Work closely with our sales team to ensure customers have a great experience How You Earn This position offers a base pay plus performance bonuses . You’ll earn additional pay for: Customers who show up to their scheduled appointment Customers who purchase a vehicle after their appointment Your effort and communication skills directly impact how much you can earn. What We're Looking For Friendly and confident communicating with people Comfortable talking on the phone, texting, and emailing customers Organized and able to follow up with multiple customers Motivated by performance incentives Sales or customer service experience is helpful but not required Why Join Sam Leman Automotive Group Competitive base pay + performance bonuses Opportunity to grow within the automotive industry Supportive team environment Training provided Full-time career opportunity If you enjoy helping people and want a role where your effort directly affects your income , we’d love to meet you. Sam Leman Automotive Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.

Requirements

  • Friendly and confident communicating with people
  • Comfortable talking on the phone, texting, and emailing customers
  • Organized and able to follow up with multiple customers
  • Motivated by performance incentives

Nice To Haves

  • Sales or customer service experience is helpful but not required

Responsibilities

  • Respond to customers who inquire online, by phone, or by text about vehicles
  • Answer basic questions and provide helpful information
  • Schedule appointments for customers to visit the dealership
  • Follow up with interested customers to see if they’d like to come in
  • Work closely with our sales team to ensure customers have a great experience

Benefits

  • Competitive base pay + performance bonuses
  • Opportunity to grow within the automotive industry
  • Supportive team environment
  • Training provided
  • Full-time career opportunity
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