Customer Accounts Coding Specialist

Life EMS • Grand Rapids, MI

1d • $21 • Hybrid

About The Position

Responsible for accurate and responsive billing of ambulance and wheelchair claims to patients, facilities and all third party insurance companies.

Requirements

• Must have a high school diploma or G.E.D.
• Ability to type 40 WPM efficiently and accurately
• Knowledge of medical terminology and coding
• Professional phone etiquette
• Accurate, basic typing skills and computer operation knowledge including knowledge of Microsoft Word and Excel.
• Must maintain patient confidentiality at all times
• Must pass all Life EMS pre-employment requirements as outlined on the Conditional Offer of Employment
• Must demonstrate positive, respectful behavior in dealing with people at all levels.
• Must be interviewed by the Director of Customer Accounts or their designee.

Responsibilities

• Ensure daily customer happiness
• Verify insurance coverage via insurance websites or phone calls to insurance companies
• Responsible for coding and billing ambulance and wheelchair charges
• Accurate use of ICD9 and CPT codes
• Must maintain current knowledge of all insurance billing guidelines and requirements
• Answer patient phone inquiries ensuring excellent customer satisfaction
• Place follow up calls to patients, hospitals and physician offices to obtain necessary paperwork and information to release claim
• Enter patient and insurance correspondence into the computer system
• Must follow HIPAA guidelines at all times to protect customer PHI
• Other projects and duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees