Customer Account Representative

Elevare BrandingBoston, MA
1d$56,000 - $62,000

About The Position

We are seeking a highly motivated Customer Account Representative to join our Boston team. This role is ideal for individuals who thrive in a fast-paced, client-oriented environment and are passionate about delivering exceptional service. The successful candidate will act as a key point of contact for client accounts, ensuring smooth communication, accurate execution, and a consistently high-quality experience.

Requirements

  • Strong communication and interpersonal abilities
  • Professional demeanor with a client-focused mindset
  • Excellent organizational and time-management skills
  • Ability to work independently and collaboratively
  • Problem-solving skills and attention to detail
  • Comfortable working in a structured, professional environment

Responsibilities

  • Serve as the primary liaison between clients and internal teams
  • Manage and maintain client accounts with professionalism and attention to detail
  • Respond to client inquiries promptly and effectively
  • Ensure client needs are understood and communicated clearly
  • Support account development and long-term relationship building
  • Maintain accurate records and documentation related to accounts
  • Contribute to process improvement and service quality initiatives

Benefits

  • Competitive salary ($56,000 – $62,000 annually)
  • Clear growth and advancement opportunities
  • Professional development and skill-building support
  • Collaborative and supportive team culture
  • Stable, full-time position with long-term potential
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