Customer Account Representative

HarvestadvertisingincCharlotte, NC

About The Position

The Customer Account Representative manages client accounts, ensuring strong relationships, customer satisfaction, and ongoing support.

Requirements

  • Strong verbal and written communication skills
  • Customer-focused mindset and problem-solving abilities
  • Organizational and multitasking skills
  • Basic computer proficiency
  • Professional and team-oriented attitude

Nice To Haves

  • CRM systems are a plus

Responsibilities

  • Serve as the main point of contact for assigned customer accounts
  • Assist clients with product, service, and account-related inquiries
  • Resolve issues or escalate concerns when necessary
  • Maintain accurate account records and updates
  • Support account growth and retention initiatives
  • Collaborate with internal teams to meet client needs
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