Customer Account Representitive

9011 Bay Advanced Technologies LLC•Newark, CA

15h•$64,000 - $78,000

About The Position

Bay Advanced Technologies, an Applied Fluid Power subsidiary, is currently looking for a Customer Account Representative to join our team in Newark, CA. While we are looking to hire a mid-range Level II candidate, we are open to exploring Level I (provided there is relatable industry experience) and Level III candidates. If you’re outgoing, technically sound, and think you have what it takes – Apply Today! As the Customer Account Representative, you will serve as the interface between the customer and Bay Advanced Technologies by the effective and efficient processing of all customer order transactions and customer order inquiries with minimal direct supervision. You will have direct and frequent interaction with Account Managers responsible for the accounts, including joint customer visits and contract pricing. Responsible for daily management of customer portals.

Requirements

High level knowledge of standard sales order processing
Basic knowledge of standard inventory practices
Ability to deal with customers on phones and in person
The ability to multi-task and handle difficult situations professionally.
Good interpersonal and communication skills.
Self-starter with the ability to work independently.
Strong computer skills, with knowledge of Windows, Outlook, Internet, including good keyboarding skills. Strong skillset working with Microsoft Excel spreadsheets is required, including creating and editing of spreadsheets.
2+ years of experience in a Customer Account Service position in our industry
High School Diploma or GED