Customer Account Representative

Alphabe Insight IncKansas City, MO
3h$54,000 - $58,000

About The Position

We are seeking a Customer Account Representative to serve as a key liaison between our clients and internal teams. This role focuses on maintaining strong client relationships, ensuring service excellence, and supporting account growth initiatives. The ideal candidate is detail-oriented, solutions-driven, and committed to delivering an exceptional client experience.

Requirements

  • Strong written and verbal communication skills
  • Excellent organizational and time-management abilities
  • Professional demeanor with a client-focused mindset
  • Ability to multitask in a fast-paced environment
  • Problem-solving and analytical skills
  • Proficiency in Microsoft Office and CRM systems
  • High level of integrity and accountability

Responsibilities

  • Manage and maintain client accounts with a high level of professionalism
  • Serve as the primary point of contact for assigned accounts
  • Coordinate with internal departments to ensure timely delivery of services
  • Monitor account performance and provide regular updates to clients
  • Identify opportunities to strengthen client relationships and expand services
  • Resolve client inquiries efficiently and proactively
  • Maintain accurate account documentation and reporting

Benefits

  • Competitive salary ($54K – $58K annually)
  • Clear growth opportunities and professional development pathways
  • Structured training and skill enhancement programs
  • Collaborative and performance-driven work environment
  • Full-time stability with long-term career potential
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