Customer Account Executive

Motivosity•Lehi, UT

21h•Hybrid

About The Position

Come join Motivosity as a Customer Account Executive! Motivosity is a bucket list company. Motivosity is recognized as being a 'Best Place to Work', and is known and loved by not just our own friendly team, but by hundreds of thousands of people whose lives are more enjoyable because of what we do. Our teammates are famous for being both high-energy and being at the top of their game. Right now if you're feeling the draw to work in a company that's helping people be happier about life at work, it might be time to become a MVer. About the Customer Account Executive position We are seeking a driven and collaborative Customer Account Executive to focus on expanding and upselling existing customer accounts in strong partnership with our Customer Success Managers. This role lives within our customer success organization and owns growth, expansion, and upselling within an assigned book of business and works closely with CSMs to align value delivery with revenue expansion. This position is part sales, part account strategy, and part customer partnership with a hint of customer marketing—ideal for someone who thrives in consultative selling and long-term customer relationships.

Requirements

3+ years of experience as an Account Executive, B2B Account Manager, or Customer Success Manager
Proven success driving upsell and expansion revenue within existing customer accounts
Strong consultative selling and discovery skills
Proficiency with CRM software, account management systems, and pipeline management
Great organizational skills with the ability to manage multiple account and priorities
Good communication skills, both verbal and written
Strong negotiation and closing skills
Upbeat, positive, and friendly personality that energizes those around you

Nice To Haves

BS/BA in Business, Marketing, Finance, Communications, Economics, or related field preferred
Strong priority will be given to internal applicants

Responsibilities

Own expansion and upsell strategy for a large portfolio of existing Commercial and Mid-Market customer accounts
Partner closely with Customer Success Managers to identify growth opportunities based on customer goals, usage, and outcomes
Drive discovery conversations to understand customer needs and recommend additional products, features, or services
Build and maintain strong executive and stakeholder relationships within customer organizations
Develop and manage account expansion forecasts and pipeline within the CRM
Lead pricing, packaging, and contract expansion conversations through close
Collaborate cross-functionally with Customer Success, Sales, and Marketing teams to ensure a seamless customer experience
Create and nurture customer champions who advocate for broader adoption of Motivosity solutions