Manages the design and development of training programs and curriculum for various business partners in the Bank. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned. Collects input to identify training or development needs, goals, gaps and requirements. Consults with subject matter experts to define learning objectives and to design appropriate course content and training curriculum. Researches and analyzes data to identify key skill gaps and create strategies to address them. Develops curricula supporting defined competency models or skill frameworks. Recommends training and development systems. Participates in the selection of third-party training providers and oversees third-party relationships. Establishes metrics used to evaluate training effectiveness. Identiies data collection tools, data sources, benchmarks, and performance targets. Analyzes outcomes to determine ROI and recommend changes. Ensures that project goals are met and adhere to approved budgets. Creates competency models. Performs LMS administration functions such as curriculum setup, course assignment, and course tracking. Manages project timelines, resources and deliverables using accepted project management tools and methodologies. Develops solutions for a wide scope of content, including both technical skills and soft skills. 25% -- 50% travel required. Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). Adheres to Bank policies and procedures and completes required training. Identifies and reports suspicious activity.
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Job Type
Full-time
Career Level
Manager
Number of Employees
1,001-5,000 employees