Culture & Engagement Manager

Tencent LTD • Los Angeles, CA

45d

About The Position

We are seeking a passionate and strategic HR Culture & Engagement Lead to be the architect of our employee experience in the Americas. This role is pivotal in translating our company's core values into tangible actions, vibrant programs, and a cohesive culture that attracts, retains, and inspires top talent. You will be the driving force behind building a workplace where people feel connected, valued, and engaged.

Requirements

• Bachelor's degree in Human Resources, Communications, Organizational Psychology, or a related field.
• 8+ years of proven experience in culture transformation, employee engagement, and end-to-end event management within a multinational corporate environment.
• A standout portfolio of culture communication campaigns and large-scale event projects you have personally driven.
• Strong analytical skills with experience using data (e.g., from surveys, HRIS) to tell a story and inform decisions.
• Exceptional communication and storytelling skills, with the ability to inspire both leaders and employees.

Responsibilities

• Culture Strategy & Propagation:
• Develop and execute a regional culture roadmap that deepens our core values (e.g., collaboration, innovation) and fosters a distinct, inclusive identity for the Americas,
• Partner with senior leaders and HR Business Partners to embed our cultural principles into leadership practices, team rituals, and daily operations.
• Act as a cultural ambassador, crafting compelling narratives and communication campaigns that effectively tell our culture story.
• Employee Engagement & Event Orchestration:
• Design and manage a portfolio of high-impact, inclusive events (both virtual and in-person) that boost morale and strengthen cross-regional connections. This includes everything from all-hands meetings and cultural celebrations to wellness programs.
• Lead & Facilitate key cultural moments such as all hands, family days and recognition programs that foster connection and belonging.
• Partner with HQ Culture, and other local HR, Operations & Planning teams to align cultural initiatives with regional-wide efforts.
• Establish a continuous feedback loop (e.g., through polls, surveys, focus groups) to gather employee input on activities, ensuring our initiatives resonate with their needs and interests.
• Track participation rates, engagement scores, and feedback to measure ROI and continuously refine the event strategy.
• Data-Driven Insights & Community Building:
• Analyze engagement data and survey results to identify trends, pinpoint areas for improvement, and provide actionable insights to leadership on the health of our culture.
• Cultivate and manage a network of 'Culture Champions' or 'Site Ambassadors' across offices to co-create and localize initiatives, ensuring broad representation.
• Deep understanding of the cultural nuances within the Americas region.

Benefits

• Employees hired for this position may be eligible for a sign on payment, relocation package, and restricted stock units, which will be evaluated on a case-by-case basis.
• Subject to the terms and conditions of the plans in effect, hired applicants are also eligible for medical, dental, vision, life and disability benefits, and participation in the Company's 401(k) plan.
• The Employee is also eligible for up to 15 to 25 days of vacation per year (depending on the employee's tenure), up to 13 days of holidays throughout the calendar year, and up to 10 days of paid sick leave per year.
• Your benefits may be adjusted to reflect your location, employment status, duration of employment with the company, and position level. Benefits may also be pro-rated for those who start working during the calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Broadcasting and Content Providers
• Number of Employees: 5,001-10,000 employees