Internal Communications Leader – Culture, Engagement, and Leadership

Copeland•St. Louis, MO

19h•Hybrid

About The Position

Copeland is seeking a passionate and strategic Internal Communications Specialist focused on Culture, Performance, Engagement, and Leadership Visibility. This role plays a critical part in reinforcing company values, enabling performance, fostering belonging, and strengthening trust between employees and leadership. The specialist will partner with Human Resources and senior leaders to design and deliver communications that inspire, connect, and align employees across regions and roles. As the Internal Communications Leader, you will focus on: Culture & Values Communication Reinforce the company’s purpose, values, and desired behaviors through consistent, inspiring, and inclusive messaging Develop storytelling content that highlights employees living the values; create rituals that embed culture into daily work Partner with HR and leadership teams to amplify cultural initiatives and ensure messaging resonates globally Monitor cultural awareness and sentiment through engagement surveys and feedback loops Performance Enablement Messaging Translate strategic objectives into clear, actionable messages that motivate employees and align them with business priorities Collaborate with business leaders to ensure clarity and consistency in performance-related communications Use data storytelling to demonstrate progress toward goals and celebrate achievements across channels Track effectiveness through goal awareness rates, alignment surveys, and manager feedback Employee Engagement & Belonging Design and execute campaigns that foster inclusion, pride, and community engagement Elevate visibility and recognition for the Inspiring Horizons Program, celebrating employee contributions to purpose-driven initiatives Facilitate peer-led recognition and create spaces for employee voices through storytelling and feedback channels Measure impact through engagement survey scores, recognition participation, and volunteer sign-up rates Leadership Visibility & Trust Prepare authentic, transparent messages for executives and senior leaders, ensuring tone and delivery build trust Coach leaders on communication best practices and design formats for town halls, video messages, and listening sessions Develop interactive opportunities for employees to connect with leadership, fostering transparency and alignment Track success through participation metrics, trust indicators, and leader communication effectiveness scores

Requirements

Bachelor’s degree in communications, HR, or related field (or equivalent experience).
3-5 years in internal communications, employee engagement, or leadership communications roles
Demonstrated passion for communications, with a strong commitment to crafting clear, engaging, and impactful messaging that supports organizational goals
Strong skills in storytelling, inclusive language, and campaign planning
Ability to manage multiple priorities in a global, fast-paced environment

Nice To Haves

Experience with engagement surveys, sentiment analysis, and leadership coaching
Familiarity with executive communication strategies and global cultural initiatives

Responsibilities

Culture & Values Communication
Reinforce the company’s purpose, values, and desired behaviors through consistent, inspiring, and inclusive messaging
Develop storytelling content that highlights employees living the values; create rituals that embed culture into daily work
Partner with HR and leadership teams to amplify cultural initiatives and ensure messaging resonates globally
Monitor cultural awareness and sentiment through engagement surveys and feedback loops
Performance Enablement Messaging
Translate strategic objectives into clear, actionable messages that motivate employees and align them with business priorities
Collaborate with business leaders to ensure clarity and consistency in performance-related communications
Use data storytelling to demonstrate progress toward goals and celebrate achievements across channels
Track effectiveness through goal awareness rates, alignment surveys, and manager feedback
Employee Engagement & Belonging
Design and execute campaigns that foster inclusion, pride, and community engagement
Elevate visibility and recognition for the Inspiring Horizons Program, celebrating employee contributions to purpose-driven initiatives
Facilitate peer-led recognition and create spaces for employee voices through storytelling and feedback channels
Measure impact through engagement survey scores, recognition participation, and volunteer sign-up rates
Leadership Visibility & Trust
Prepare authentic, transparent messages for executives and senior leaders, ensuring tone and delivery build trust
Coach leaders on communication best practices and design formats for town halls, video messages, and listening sessions
Develop interactive opportunities for employees to connect with leadership, fostering transparency and alignment
Track success through participation metrics, trust indicators, and leader communication effectiveness scores