Culinary Operation Systems Manager

HHS, LLC • Cooperstown, NY

2d • Onsite

About The Position

Shape the future of healthcare dining by leading and mentoring on-site teams throughout the region. You won’t just oversee operations—you’ll be the driving force behind a vibrant workplace culture, implementing HHS’s premier programs while coaching your managers to reach their full potential. You will cultivate a culture of positivity and purpose, turning procedure into lived experiences that elevate patient care and define our success.

Requirements

• 1-5 years of experience managing operations across multiple locations
• ServeSafe Food Service Manager Certification
• Culinary skills including knowledge of recipes, ingredients, food presentation, food safety, and sanitation
• Computer skills including word processing, spreadsheets, email, and ordering platforms
• Ability to travel a minimum of 50% of the time
• Must be willing to relocate for promotion opportunities

Nice To Haves

• Certified Dietary Manager (CDM)
• Experience working in a hospital environment
• Knowledge of fine dining programs, sustainable foods, and farm-to-fork concepts
• Proficiency in languages other than English, especially Spanish
• Familiarity with OSHA, The Joint Commission, and other regulatory guidelines

Responsibilities

• Perform inspections and assessments and set achievable goals based on current outcomes
• Support new products and processes to incorporate sustainable foods and fine dining into our culinary standards
• Set clear expectations and performance goals and drive compliance across multiple accounts
• Mentor and inspire managers and team members to drive success and create a pipeline of promotable leaders while building an inclusive work environment
• Support recruitment, training, and retention for on-site management teams
• Monitor the implementation and effectiveness of policies and programs that support patient satisfaction, safety, and more
• Demonstrate continuous ability to maintain and/or improve customer and patient satisfaction through communication, integrity, and performance
• Analyze data and make adjustments to meet facility, budget, and compliance goals
• Provide hands-on assistance as needed to support positive outcomes

Benefits

• Paid time off (vacation and sick)
• Medical, dental, and vision insurance
• 401(k) with employer match
• Employee assistance program (EAP)
• Employee resource groups (ERGs)
• Career development and ongoing training

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees