CUA 7 Training Director & Staff Development
About The Position
The Training Director is responsible for leading the organization’s staff development strategy, with a primary focus on building leadership capacity and strengthening child welfare practice through coaching. This role designs, delivers, and evaluates training programs that equip supervisors, Case Management Directors and front-line staff with the knowledge, skills, and tools to excel in their roles. By embedding coaching principles into all aspects of staff development – including onboarding, performance management, and ongoing professional growth – the Training Director ensures that leaders adopt a coaching style appropriate for child welfare, fostering reflective practice, accountability, and continuous improvement. The position wors closely with senior leadership to align training content with compliance requirements, organizational priorities, and best practices in the field.
Requirements
- Knowledge of crisis-intervention, clinical intervention and contingency planning
- Knowledge of child welfare, counseling child development and family dynamics theory and practice
- Knowledge of child welfare regulations, juvenile law, child protection law, and family and adoption services law
- Knowledge of agency mission, goals, objectives and all related policies, procedures and programs.
- Managerial and supervisory skills including providing direction, support, guidance, limit setting, feedback and constructive criticism
- Clinical assessment, information gathering, service planning and decision-making skills.
- Time management skills
- Ability to deal with the public in a professional manner.
- Ability to work in high stress environment, and to deal effectively with emotional and hostile clientele, often under emergency circumstances.
- Ability to work as a team member in accomplishing service unit, divisional and agency goals.
- Excellent oral and written communication skills and interactive communication skills.
- Knowledge of issues of cultural diversity.
- Long and short-term planning skills and organizational abilities
- Leadership abilities and ability to motivate, empower and encourage professional growth of staff
- Ability to gather, assemble and analyze information and to implement decisions under difficult conditions
- Public relations skills
- Assess professional development needs within social service field
- Evaluate program development
- Deliver development programs in a professional and effective manner
- Two years of Supervisory experience with 5 years professional experience in public or private social work and a Master’s degree with major course work in sociology, social welfare, psychology, gerontology, criminal justice, or other related degree
- Strong knowledge of about child welfare practice including tenets of safety, permanency and well-being
- This position is subject to mandates requiring Child Abuse, Criminal History, and FBI Clearances for employment
- Must have a valid Driver’s License, safe driving record, proof of auto insurance and vehicle registration.
Responsibilities
- Leading the organization’s staff development strategy
- Building leadership capacity and strengthening child welfare practice through coaching
- Designing, delivering, and evaluating training programs
- Equipping supervisors, Case Management Directors and front-line staff with the knowledge, skills, and tools to excel in their roles
- Embedding coaching principles into all aspects of staff development
- Ensuring that leaders adopt a coaching style appropriate for child welfare, fostering reflective practice, accountability, and continuous improvement
- Aligning training content with compliance requirements, organizational priorities, and best practices in the field
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
501-1,000 employees
