CUA 7 Case Manager
About The Position
Case Manager applicants must have a strong understanding of child welfare protective services and the needs of high-risk, vulnerable families. Client families are referred by the Department of Human Services due to concerns related to parenting skills, safety, and the ability to maintain children in a safe and stable environment. In this role, the Case Manager partners with families to strengthen parenting practices, enhance protective capacities, and create a nurturing home environment that promotes child safety, well-being, and permanency. Success as a CUA Case Manager is demonstrated through measurable improvements in child safety, family stability, and permanency outcomes and must provide timely, consistent, and effective case management services. This includes: · Meeting all weekly and monthly visitation requirements for children receiving in-home and out-of-home services, ensuring compliance with DHS regulations and NCC policies. · Ensuring that safety assessments and service plans are completed accurately and on time along with all Key Performance Indicators set forth by DHS relevant to this role. · Supporting families in achieving permanency goals, including successful, timely reunification. · Maintaining thorough and timely documentation of case activities, including visits and service referrals. · Collaborating effectively with families, service providers, and the court system to remove barriers to permanency and child well-being. · Demonstrating consistent engagement with parents and caregivers through coaching, referrals, and support during visitation. · Achieving or exceeding Net Community Care’s benchmarks for child safety, permanency, and family engagement as outlined in performance evaluation criteria.
Requirements
- A bachelor’s level in Human Services, BSW preferred
- Two years case management experience involving youth
- Knowledge of child and family service systems
- Valid Driver’s License (issued by state in which employee lives) and safe driving record and proof of insurance coverage
- Experience with computers beneficial
- Knowledge of social work values and/or child welfare services.
- Free from contagious disease/infection
- Pennsylvania Child Abuse History Clearance
- Criminal Check Clearance
- Mental Health Assessment, if necessary
- Substance Assessment, if necessary
- Able to speak English clearly and hear voice of conversational tones.
- Must have access to an operable motor vehicle and be willing to use it for work purposes when other means of transportation are not available.
- Able to respond to on-call@ rotation responsibilities without incurring difficulty.
- Must demonstrate genuine empathy and concern for individuals as indicated in our corporate vision, mission, and values statements.
- Adhere to applicable city, county, state and federal laws and regulations, internal and CARF standards.
Responsibilities
- Meeting all weekly and monthly visitation requirements for children receiving in-home and out-of-home services, ensuring compliance with DHS regulations and NCC policies.
- Ensuring that safety assessments and service plans are completed accurately and on time along with all Key Performance Indicators set forth by DHS relevant to this role.
- Supporting families in achieving permanency goals, including successful, timely reunification.
- Maintaining thorough and timely documentation of case activities, including visits and service referrals.
- Collaborating effectively with families, service providers, and the court system to remove barriers to permanency and child well-being.
- Demonstrating consistent engagement with parents and caregivers through coaching, referrals, and support during visitation.
- Achieving or exceeding Net Community Care’s benchmarks for child safety, permanency, and family engagement as outlined in performance evaluation criteria.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
501-1,000 employees
