CSR/Sales Representative
Benjamin Franklin Plumbing•Danbury, CT
4d•$15 - $18
About The Position
This position answers incoming client telephone calls and calls outbound to book member inspections. Reports to the Office Manager. This position has room for growth, commission opportunity and full benefits.
Requirements
- High school diploma or equivalent required
- Above-average verbal and telephone communication skills are essential
- Must have good computer software skills
- Prior customer service and phone sales experience preferred
Nice To Haves
- Prior customer service and phone sales experience preferred
Responsibilities
- Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company
- Good communication with the client is essential!
- Has a courteous and pleasant demeanor, whether on a phone call or not
- Ensures that each telephone call is answered before the fourth ring
- Notifies clients ahead of time without fail if the Plumber is not going to arrive at their home within the scheduled time window
- Calls customers with our membership and book annual appointments
- Sales mentality is critical and crucial to this position
Benefits
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free uniforms
- Health insurance
- Opportunity for advancement
- Training & development
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
