CSR/Order Processor

Freemen Nutra Group • Edison, NJ

11h

About The Position

The Freemen Nutra Group team is looking for a Customer Service Representative to join our team of reliable, detail-oriented support staff. The main purpose for this position is to assist customers and our sales team with various orders and projects, including processing orders, fielding customer calls, as well as managing stock availability, billing, and logistics.

Requirements

• Must be proficient with Microsoft Office, Outlook.
• Must have experience in Order Processing, customer communications, and or logistics management.
• Must be highly organized and detail oriented.
• Be able to work independently, efficiently on your assigned tasks.
• Must be able to manage multiple tasks/orders at one time.
• Must be able to communicate and cooperate with co-workers while working in a separate location.
• Must be willing to work as a team with other CSR to share workloads.
• Have professional verbal and written communication skills.
• Must be able to follow instructions.
• Candidates must have reliable transportation to work, and a valid driver’s license.
• Must submit to and comply with a background check prior to hiring.
• Must be able to lift and carry 25lbs.
• Must be able to speak and write English.

Nice To Haves

• Experience with ERP systems
• Associate's degree
• Experience in the Ingredients Industry with a supplier, distributor, or manufacturer
• Have an understanding or experience with global import/export logistic management
• Have experience with Regulatory Document Management

Responsibilities

• Answering incoming calls / emails from customers, vendors, and sales team
• Process sales and blank orders
• Execute and manage POs
• Data entry and inventory management
• Sales invoicing
• Routing the shipment
• Product sample coordination and distribution
• Perform other duties as assigned including, but not limited to administrative tasks within the office

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree