CSM Implementation Consultant
About The Position
Suite Engine is currently adding a consultant specializing in our horizontal product market, with experience in Business Central and eCommerce. This role is a key member of our Suite Engine Horizontal Products team, providing functional and domain expertise related to the installation, setup, gap/fit analysis, customization analysis and testing, user training, and go-live support around key business processes enabled through our software. Additionally, our consultants work with our existing customers in support of their day-to-day business operations, questions, issues, and small and medium-sized projects. The ideal candidate for this role will have 3+ years of experience of successful consulting and implementation preferably with Business Central. Experience with eCommerce platforms such as Amazon, Magento, or Shopify are strongly preferred. Specifically, our consultants are accountable for: · Educating clients, prospects and team members on our product capabilities · Discussing and delivering solutions and services to our clients · Analyzing requirements, designing solutions, and other supporting activities related to implementation pursuits · Developing functional and technical specifications for enhancements and integrations · Working in a team environment and challenging the status quo both internally and in the clients to deliver best of breed services that improve our business and theirs · Perform product testing and provide feedback to development team. · Assist with product documentation as well as maintaining and adding to our knowledgebase In addition to the above accountabilities and requirements, the successful candidate for this role must align well with our very defined, active, and dynamic organizational culture. Suite Engine is not your typical company, culture, or business environment. We are a company of employees with a passion to help solve customer problems in a collaborative dynamic environment and we seek team members, that are ready for a significant change and the opportunity to help shape our company today and help us build the future.
Requirements
- 3+ years of experience of successful consulting and implementation preferably with Business Central
Nice To Haves
- Experience with eCommerce platforms such as Amazon, Magento, or Shopify
Responsibilities
- Educating clients, prospects and team members on our product capabilities
- Discussing and delivering solutions and services to our clients
- Analyzing requirements, designing solutions, and other supporting activities related to implementation pursuits
- Developing functional and technical specifications for enhancements and integrations
- Working in a team environment and challenging the status quo both internally and in the clients to deliver best of breed services that improve our business and theirs
- Perform product testing and provide feedback to development team.
- Assist with product documentation as well as maintaining and adding to our knowledgebase
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
