CS Title Support/Loan Issuer

PSECU • Harrisburg, PA

1d

About The Position

Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on... The CS Title Support/Loan Issuer position includes but is not limited to the following: reviewing and correcting credit reports, opening and sorting mail, and interacting with dealers and other agencies. Agents holding this position are responsible for perfecting lien information on vehicle titles. This includes, but is not limited to sending title notices, processing state forms for Pennsylvania and Out of State titles, working with third party loan and title servicing companies, processing title corrections and change, and interacting with dealers, other agencies and internal departments. Upon satisfaction, agents in this position are responsible for releasing PSECU’s interest in the vehicle and processing the appropriate out of state documents related to lien release. SECONDARY POSITION SUMMARY AS BACKUP FOR ISSUER: This position includes, but is not limited to the following: Issuing all new consumer loans, qualifying vehicles for market value, reviewing incoming AutoDrafts for acceptance, ordering supplies, answering member calls, and performing account corrections. Schedule: Monday through Friday, 9:00AM to 5:00PM. In this position, you will Title and Lien Management: Audits PSECU loan portfolio, researches missing titles, prepares state-issued forms, records paper title information, and handles all aspects of lien information including releasing, securing, ordering duplicate titles, and extending expiring liens. Communication and Coordination: Communicates with various entities to acquire necessary information, assists management with testing of new loan products and software, and sorts and distributes mail. Financial Transactions: Responsible for withdrawing funds from member accounts for lien and title fees, handles all incoming and outgoing checks for insurance company repairs, warranty refunds, and GAP claims. Member Communication and Support: Explains credit union loan services, provides letters of no interest to members upon request, and is responsible for the coordination and preparation of all documents for member requested title changes. Insurance and Lease Management: Handles all incoming and outgoing documents and checks for insurance companies in regards to a total loss of vehicle, and handles loan and title documents for leased vehicles. Backup Up: Loan Disbursement and Loan Maintenance: This includes securing collateral, disbursing funds, loan maintenance post disbursement, recasting payments, loan moves, ensuring adherence to loan policies, and providing member support. Other duties as assigned. In 1934, 22 ordinary people pooled $90 of their own money and formed PSECU, a not-for-profit credit union, to provide a better life for themselves and their families. Since then, PSECU has grown to over $8 billion in assets, more than 590,000 members, and approximately 850 employees. We’ve been recognized by several organizations for our high-quality, low-cost financial products and services, positive member experience, and commitment to helping our Members Achieve More.

Requirements

• High School (Required)

Responsibilities

• reviewing and correcting credit reports
• opening and sorting mail
• interacting with dealers and other agencies
• perfecting lien information on vehicle titles
• sending title notices
• processing state forms for Pennsylvania and Out of State titles
• working with third party loan and title servicing companies
• processing title corrections and change
• releasing PSECU’s interest in the vehicle and processing the appropriate out of state documents related to lien release
• issuing all new consumer loans
• qualifying vehicles for market value
• reviewing incoming AutoDrafts for acceptance
• ordering supplies
• answering member calls
• performing account corrections
• auditing PSECU loan portfolio
• researching missing titles
• preparing state-issued forms
• recording paper title information
• handling all aspects of lien information including releasing, securing, ordering duplicate titles, and extending expiring liens
• communicating with various entities to acquire necessary information
• assisting management with testing of new loan products and software
• sorting and distributing mail
• withdrawing funds from member accounts for lien and title fees
• handling all incoming and outgoing checks for insurance company repairs, warranty refunds, and GAP claims
• explaining credit union loan services
• providing letters of no interest to members upon request
• coordinating and preparing all documents for member requested title changes
• handling all incoming and outgoing documents and checks for insurance companies in regards to a total loss of vehicle
• handling loan and title documents for leased vehicles
• securing collateral
• disbursing funds
• loan maintenance post disbursement
• recasting payments
• loan moves
• ensuring adherence to loan policies
• providing member support
• other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED