Crowd Control Specialist, Theater Entertainment- Part Time (Less than 24 hrs per week)

San Manuel Band of Mission Indians • Highland, CA

2d • Onsite

About The Position

Under the direction of the Supervisor, Entertainment, the Crowd Control Specialist assists with ensuring the safety, security, set up and teardown of entertainment venues. Work with Public Safety to report potential issues and manage dress code policy while providing an exceptional guest experience. Under no circumstances will physical force be used in this position. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Ensuresguest safety through observing and surveying the crowd at all times. Patrols entertainment venues to preserve order among guests and protect assets. Promotes positive public relations and strives to create an enjoyable atmosphere for all guests. Responds to requests for assistance and information in a helpful and courteous manner. 2. Monitors dress code and checking guest’s identification to ensure they are age appropriate. Screens guests with metal detectors and conducts guests’ bag checks. 3. Promotes and issues the Player’s Club card. 4. Works to prevent and resolve altercations among guests. Stops all inappropriate behavior immediately in a professional manner. 5. Enforces capacity regulations and assists with entertainment venue counts. 6. Assists with event set up and breakdown. 7. Performs other duties as assigned to support the efficient operation of the department.

Requirements

• High School Diploma or GED required.
• Minimum six (6) months guest services experience required.
• Must be able to multi-task effectively.
• Must be able to clearly speak, read and write in English language.
• Must maintain good personal grooming habits and carry self in a professional business manner.
• Maintain the passion necessary to execute world-class service to every guest.
• At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.

Responsibilities

• Ensuresguest safety through observing and surveying the crowd at all times.
• Patrols entertainment venues to preserve order among guests and protect assets.
• Promotes positive public relations and strives to create an enjoyable atmosphere for all guests.
• Responds to requests for assistance and information in a helpful and courteous manner.
• Monitors dress code and checking guest’s identification to ensure they are age appropriate.
• Screens guests with metal detectors and conducts guests’ bag checks.
• Promotes and issues the Player’s Club card.
• Works to prevent and resolve altercations among guests.
• Stops all inappropriate behavior immediately in a professional manner.
• Enforces capacity regulations and assists with entertainment venue counts.
• Assists with event set up and breakdown.
• Performs other duties as assigned to support the efficient operation of the department.

Benefits

• As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees.
• Join our team today!
• San Manuel is one of the largest employers in California’s Inland Empire.
• Managing one of the world’s busiest casinos, our many restaurants, and a fully functioning tribal government means we can offer an incredibly wide range of professional and support positions.
• Each is an opportunity to learn, grow and contribute to a better future for all of us.
• Your commitment to San Manuel is matched by our commitment to you.
• We offer a Total Rewards package of monetary, benefits and development rewards to individuals who meet and exceed specific goals.
• These programs support our pay-for-performance philosophy.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees