Village of New Lenox – Operations Manager
About The Position
The information in this job description has been designed to indicate the general nature of work performed by the employee within this classification. It is not designed to contain or to be interpreted as a complete inventor of all duties, responsibilities and qualifications required of the employee assigned to this job. The Operations Manager will be responsible for the management of the operations of the facility including but not limited to week day rentals, housekeeping, special events, event management, front desk administration and reporting. The Operations Manager will also work closely with other departments in hiring, training, and staff scheduling. This position will work weekdays 12pm – 8pm and is responsible for weekend closing hours for events.
Requirements
- Ability to analyze problems, identify alternative solutions, make decisions based on financial considerations, project impact of proposed actions, implement recommendation and write reports and present information.
- Exemplify traits that reflect the Village's culture with a focus on customer service.
- Must be proficient in Microsoft Office products.
- Sports operational management experience or administrative experience.
- Knowledge about the various aspects of sport events.
- A bachelor's degree in recreation, sports management or related field and three plus years of experience; or equivalent combination of training and/or experience.
- CPR/First Aid certifications required within three months of employment.
Responsibilities
- Hiring and training facility team members
- Oversee front-line team members to ensure compliance with Village of New Lenox policies and additional applicable laws
- Oversee the administration and high level of detail required in the organization of rentals & events
- Primary contact for local renters and event staff
- Manages 5-10 part time staff
- Works directly with marketing specialist to increase social media traction
- Oversees all special events, birthday party rentals and staff scheduling
- Ensures facility and staff on readiness for events and rentals
- Serves as Manager-on-Duty
- Educates staff on proper event and safety procedures
- Contributes to facility business plan and execution
- Performs related tasks or other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
