CRMG Office Service Support - Part-Time

Cheyenne Regional Medical Center • Cheyenne, WY

16h • Onsite

About The Position

The Office Service Support provides administrative and clerical support to department or unit. This position is responsible for scheduling, registration, pre-registration and maintaining accurate non-clinical patient information. Perform general receptionist duties. Why Work at Cheyenne Regional? 403(b) with 4% employer match ANCC Magnet Hospital 21 PTO days per year (increases with tenure) Education Assistance Program Employee Sponsored Wellness Program Employee Assistance Program Loan Forgiveness Eligible

Requirements

• High school diploma (or equivalent certificate from an accredited program) or higher OR, one (1) or more years of job-related experience
• Excellent interpersonal and communication skills
• Proficient MS Office, Outlook and Internet Explorer skills
• Excellent organization skills
• Ability to demonstrate an independent work initiative, sound judgment and attention to detail
• Ability to handle multiple tasks simultaneously
• Strong cognitive and problem-solving skills
• Ability to use standard office equipment
• Cheyenne Cardiology, Nephrology Clinic, Podiatry, and Vascular and CT Clinic Only: Valid USA driver’s license
• Must have clean driving record that follows Cheyenne Regional Medical Center’s driving guidelines

Nice To Haves

• High school diploma (or equivalent certification from an accredited program) or higher degree
• Medical Terminology experience and/or education
• Customer service experience
• Clerical experience
• Experience in a clinical setting

Responsibilities

• Greets visitors and checks in patients with accurate demographic and insurance information.
• Executes the pre-registration and pre-authorization process by obtaining necessary documentation from the patient, patient’s physician, and insurance company.
• Obtains insurance verification by e-verify or phone.
• Obtains necessary signatures for consent for services and mandatory Medicare documents.
• Encourages and assists patients in registration of patient portal.
• Responsible for scheduling patients for in office procedures/office visits and relaying patient data to those who require the information.
• Places patient appointment reminder calls.
• Obtains appropriate co-pays and account payments; responsible for cash drawer.
• Maintains accurate files and record systems to assist with all chart preparations for upcoming procedures and record statistics.
• Monitors the queues including performing the referral process through Epic and incoming faxes.
• When applicable, refers patients to Financial Assistance Office for payment plan or financial assistance.
• I understand that it is not within my scope of practice to handle any medications that I might inadvertently come in contact with, including medications delivered in the pneumatic tube system or shipped to the clinic. If I do come in contact with medications, I know to alert a licensed employee for them to handle.

Benefits

• 403(b) with 4% employer match
• ANCC Magnet Hospital
• 21 PTO days per year (increases with tenure)
• Education Assistance Program
• Employee Sponsored Wellness Program
• Employee Assistance Program
• Loan Forgiveness Eligible

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED