Crisis Triage Coordinator - overnights

SummitStone Health Partners • Fort Collins, CO

18h • $24 - $34 • Onsite

About The Position

As a Crisis Triage Coordinator, you will support our 24/7 Crisis Services team, working with individuals experiencing behavioral health crises. This role is based at our 24/7 Acute Care facility on the Longview campus and requires cross-training to support various units, including Behavioral Health Urgent Care, Crisis Stabilization, Withdrawal Management, and Mobile Crisis Response.

Requirements

• Bachelor’s degree in a human services related field required.
• Substance Use Disorder training program involvement required upon hire.
• Valid Colorado driver’s license or ability to obtain within 30 days of hire and a clean driving record required.
• CPR and First Aid certifications required.

Nice To Haves

• At least one year of experience working in behavioral health setting or programs preferred.
• Master's Degree or license in Human Services field from accredited College or University. LCSW, LPC, LMFT, CAS, LAC preferred.
• Bilingual/bi-cultural preferred.

Responsibilities

• Triage field response teams transitioning from the field to the facility for Crisis Stabilization Services provided at Longview Acute Care.
• Answering crisis calls from individuals in the community needing immediate crisis stabilization services and other behavioral health services and resources and documenting in a medical records system.
• Help community members navigate behavioral health services/resources in real time over the phone, connecting/transferring calls with other SummitStone programs and community partners.
• Dispatch with our Mobile Crisis team to help conduct field-based crisis assessments and service placements as a dual-response team as needed.
• Tracking our mobile crisis calls and helping to dispatch teams out into the community based on need and transitioning individuals to admissions to Crisis Stabilization Services or assisting in finding appropriate placement outside of SummitStone Services.
• Help to triage as part of our 24/7 crisis services team and provide support to other units within the facility as needed.
• Review, present and document packets from outside organizations seeking placement for clients at Longview

Benefits

• Medical, dental, and vision coverage — including options for eligible dependents
• Mental health and wellness resources
• Short-term and long-term disability insurances
• Paid time off (PTO): Accrued vacation and personal leave based on FTE status and length of service
• Paid Sick Leave: Provided in accordance with the Colorado Healthy Families and Workplaces Act (HFWA)
• A range of voluntary benefits available to all employees
• 403(b) retirement plan with employer matching contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level