Crisis Stabilization Unit (CSU) Supervisor

South County Mental Health Center•Delray Beach, FL

3d•$27 - $40•Onsite

About The Position

CSU Supervisor – Crisis Stabilization Unit Position Summary South County Mental Health Center, Inc. is seeking a dedicated and experienced CSU Supervisor to lead daily operations within our Crisis Stabilization Unit. This middle management role is responsible for overseeing staff, ensuring quality patient care, and maintaining efficient unit operations in a fast-paced behavioral health environment. The Supervisor works with a high degree of independence while collaborating with leadership and multidisciplinary teams to ensure effective client care, staff performance, and regulatory compliance. This role is critical to maintaining a safe, structured, and therapeutic environment for both clients and staff. About Us South County Mental Health Center, Inc. is a private, non-profit, Joint Commission-accredited behavioral healthcare provider serving Southeast Palm Beach County. We are dedicated to delivering compassionate, high-quality mental health services to individuals and families in our community.

Requirements

Bachelor’s degree in Behavioral Sciences (required)
1–3 years of supervisory experience (required); 3–5 years preferred
1–3 years of experience in the mental health field (required)
Strong written and verbal communication skills
Working knowledge of Microsoft Office and documentation systems
Strong leadership and team management skills
Ability to make sound decisions in high-pressure environments
Effective conflict resolution and problem-solving abilities
High level of accountability and organizational skills
Strong clinical awareness and attention to detail
Ability to motivate, coach, and develop diverse teams
Commitment to patient-centered, compassionate care
Frequent standing, walking, and movement throughout the unit
Ability to respond quickly to emergencies or crises
Occasional lifting, bending, and assisting with physical interventions
Ability to work extended hours or respond to on-call needs
Fast-paced acute care psychiatric environment
Exposure to high-stress and crisis situations
Interaction with individuals experiencing severe mental illness
Requires adherence to safety, infection control, and regulatory standards
On-call responsibilities to support continuous operations
Effectiveness of unit operations and staffing management
Quality and compliance of documentation and chart reviews
Staff performance, engagement, and retention
Adherence to safety and regulatory standards
Responsiveness to crises and operational challenges
Collaboration with leadership and multidisciplinary teams

Nice To Haves

Master’s degree in Behavioral Sciences
Registered Nurse (RN) license in the State of Florida
Experience in acute care or crisis stabilization settings
Medical or clinical background

Responsibilities

Manage daily unit operations, staffing, and scheduling to ensure adequate coverage
Hire, onboard, train, supervise, and evaluate staff performance
Develop staff through coaching, feedback, and performance improvement plans
Administer disciplinary actions when necessary
Ensure unit compliance with policies, procedures, and regulatory standards
Maintain adequate unit supplies and oversee facility needs (housekeeping, maintenance, dietary)
Monitor and maintain accurate documentation, including reports and incident tracking
Oversee client valuables and safe procedures
Participate in and support monthly staff meetings
Conduct fire drills, inspections, and safety compliance activities
Provide on-call support to ensure 24/7/365 unit operations
Step in to support staffing needs within scope of practice
Lead and direct the treatment team to ensure appropriate care and discharge planning
Monitor client legal status in accordance with Florida Statute 394 (Baker Act)
Conduct regular chart reviews to ensure quality and compliance
Promote best practices in client care, safety, and treatment outcomes