Crisis Response Specialist
About The Position
The Ion Center for Violence Prevention is a non-profit agency serving 13 Kentucky counties with an important mission: providing the best care of people who have been impacted by power-based personal violence and measurably reducing the number of people who have been hurt by it. The Ion Center's identity shines in everything we do such as preventION, compassION, protectION, interventION, collaboratION, and transformatION. All services provided to victim-survivors are free and confidential. The Ion Center is looking for compassionate individuals that will support and serve victim-survivors of intimate partner violence in hospitals located in Northern Kentucky. The Crisis Response Specialist provides in-person advocacy and support to victim-survivors and offers/makes available Ion Center services while in the hospital. The Crisis Response Specialist position is an on-call position with an expectation of working between 48-80 hours each month. Crisis Response Specialists are responsible for traveling to area hospitals to meet victim-survivors when on-call. If you are passionate about making a difference, supporting your community members in a time of need, enjoy choosing your own schedule, and are looking for part-time work, this is the role for you! JOB SUMMARY: Under the supervision of the Crisis Response Coordinator, provides crisis intervention services to primary and secondary survivors of crime, with a special focus on victims of partner violence, sexual violence, and stalking, on location in the community.
Requirements
- Knowledge and skills at a level typically acquired through obtaining a Bachelor’s degree from an accredited college or university
- Knowledge of Trauma Informed Care
- Ability to work under highly stressful, crisis-oriented situations
- Ability to handle sensitive information and maintain high level of confidentiality
- Outstanding empathetic and listening skills
- Professional oral and written communication skills
- Ability to work independently and collaborate on a team
- Excellent problem solving and decision-making skills
- Complete trainings for funding requirements and knowledge building
- Must be a minimum age of 18.
- Applicants must have reliable transportation.
Responsibilities
- Assess and identify client needs
- Provide trauma informed support
- Provide and connect clients with community resources.
- Aide clients in developing safety plan
- Coordinate immediate transportation and housing assistance as needed
- Collaborate with community partners to support victims.
- Educate community partners on topics relevant to partner violence, sexual violence, and stalking.
- Advocate to meet victims’ needs
- On-call and prepared for dispatch during shift.
- Respond to community partner location within 30 minutes of receiving dispatch
- Communicate with Hotline team during dispatch
- Report to Hotline team when hospital run is completed, including providing required debrief information
- Attend related meetings and trainings.
- Contribute to a clean, healthy, and trauma informed agency environment.
- Collaborate as a team across agency sites.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
