About The Position

Under direct supervision, serves as a primary support and case manager to provide screening, assessment, and assist in linking services needed by members served and their family to overcome the crisis which brought them into the program. Expected starting wage range is $21.00 - $22.86. Salary range is $21.00 - $25.15. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. We pay differentials!!! The differential rates are paid at six percent (6%) of an employee’s base rate of pay for the evening (PM) shift, and ten percent (10%) of the base rate of pay for the night shift (NOC). Weekend differential rates are paid at five percent (5%) of an employee’s base rate of pay for the day (AM) shift, eleven percent (11%) of the base rate of pay for the evening (PM) shift and fifteen percent (15%) of an employee’s base rate of pay for the night (NOC) shift.

Requirements

  • High School Graduation or G.E.D. equivalent and three (3) years of direct services in mental health or community services; or Associate’s degree and two (2) years of experience; or Bachelor’s degree in Social Services
  • Must possess at least 1 year of direct service experience with Crisis Intervention, including screening and assessments
  • San Bernardino County FACT, ACT, and MAPS programs; in addition to the requirements above must also have: At least thirty semester (45 quarter) units of completed college coursework in behavioral or social science, or Sixty semester (90 quarter) units of completed college coursework, which includes 15 semester (23 quarter) units in behavioral science, Psych Tech courses and Alcohol and Drug Certificate courses are acceptable. AND one (1) year experience providing mental health services including interviewing and referring participants and performing crisis intervention, or Three (3) years of experience in a behavioral health department which involved direct participant contact, or Bachelor’s degree in a behavioral science and six (6) months experience providing mental health services including interviewing and referring participants and performing crisis intervention.
  • Sensitivity to multi-cultural populations and issues
  • Must be at least 18 years of age
  • Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
  • All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification.
  • If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply.
  • Valid and current driver’s license, and personal vehicle insurance with your name listed as a driver.
  • Willingness to use the company vehicle to drive clients to appointments and groups, etc.

Responsibilities

  • Serves as a primary support and case manager
  • Provide screening
  • Provide assessment
  • Assist in linking services needed by members served and their family to overcome the crisis which brought them into the program

Benefits

  • Paid Time Off: For Full Time Employee it is 16.7 days in your first year
  • Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift).
  • Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
  • Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship
  • Online University Tuition Discount and Company Scholarships
  • Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan

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What This Job Offers

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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