Crisis Community Liaison

DELAWARE GUIDANCE SERVICES FOR CHILDREN•Seaford, DE

12d•Hybrid

About The Position

Under the supervision of the Crisis Integrated Services Coordinator, the Community Liaison is responsible for building and maintaining strong relationships with emergency departments (EDs), psychiatric hospitals (IMDs), pediatricians, and other community organizations that serve children and youth in crisis. This position is also responsible for managing the program’s social media presence to raise awareness, share resources, and engage with the community about available crisis services. The Crisis Community Liaison will work to ensure the timely, coordinated, and effective response to children and families in crisis, improve service access, facilitate communication, and advocate for the needs of children and youth in crisis. The ideal candidate will have experience in community outreach, building collaborative partnerships, and social media management, as well as a strong understanding of the behavioral health system for children and youth in Delaware and the role of social media in community engagement.

Requirements

Bachelor’s degree in Communications, Public Health, Psychology, or related field.
Two years of experience in community outreach, preferably in healthcare, mental health services, or crisis intervention programs.
Proven experience in social media management, content creation, and digital marketing, with a strong understanding of platforms such as Facebook, Instagram, Twitter, and LinkedIn.
Familiarity with Delaware’s behavioral health systems and community resources for children and families.
Collaboration: Team-oriented, with a strong ability to collaborate with a diverse group of professionals.
Problem Solving: Proactive and resourceful, able to think strategically and work independently as needed.
Communication: Strong communication and interpersonal skills, with the ability to build relationships with diverse community partners.
Creative: Ability to craft compelling content for social media that engages audiences and drives awareness.
Cultural Competency: Understanding and respecting the diversity of youth and families served, and providing services in a culturally sensitive manner.

Nice To Haves

Advanced degree in a related field
Bilingual (Spanish-English) language skills are a plus
Experience in event planning, including virtual or in-person workshops and campaigns.