Crisis Center Support Technician / Nights

RHA Health Services, LLC • Asheville, NC

1d • Onsite

About The Position

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Are you a compassionate, dependable professional who thrives in a fast-paced environment and wants to make a meaningful difference? Join the team at RHA Health Services and help support individuals with intellectual and developmental disabilities, mental health needs, and substance use challenges in a facility-based crisis center. In this role, you’ll provide hands-on support to individuals experiencing psychiatric crises while helping maintain a safe, structured, and therapeutic environment during overnight hours.

Requirements

• High school diploma or GED required
• Minimum of 2 years of experience in a healthcare assistant or similar direct care role
• Valid driver’s license and current automobile insurance
• Ability to remain calm, professional, and supportive in high-stress situations
• Strong teamwork and communication skills
• Must be at least 18 years of age

Nice To Haves

• Experience working with individuals with mental health or substance use disorders preferred

Responsibilities

• Provide direct care and supervision to individuals receiving crisis stabilization services
• Ensure patient safety through regular safety checks and adherence to individualized care plans
• Support a calm, therapeutic environment that promotes recovery and stabilization
• Follow established protocols for infection control and patient care standards
• Respond appropriately to emergency codes and situations, including de-escalation and crisis intervention
• Demonstrate safe and effective techniques for managing aggressive behaviors and special precautions
• Participate in quality improvement initiatives and team collaboration efforts
• Document observations and communicate effectively with the treatment team
• Perform other duties as assigned to support the health, safety, and well-being of the individuals served.

Benefits

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED