Criminal History Specialist 2 (00218551)
About The Position
The Georgia Department of Community Health (DCH) is one of Georgia's four health agencies serving the state's growing population of almost 10 million people. DCH serves as the lead agency for Medicaid, oversees the State Health Benefit Plan (SHBP), and includes Healthcare Facility Regulation, impacting one in four Georgians. Through effective planning, purchasing and oversight, DCH provides access to affordable, quality health care to millions of Georgians, including some of the state's most vulnerable and under-served populations. Six enterprise offices support the work of the agency's four program divisions. Employees are based in Atlanta, Cordele and across the state. DCH is currently seeking qualified applicants for the position of Criminal History Specialist 2 (00218551) with the Office of Inspector General (OIG). This is a hybrid position that requires in-office and remote work with the approval of your supervisor. Your days of frequency in the office can change at any time during your employment based on the business needs of the organization. This role is responsible for managing and maintaining reports, records, and databases, including confidential criminal history and fingerprint records. The position involves gathering and analyzing sensitive information from providers or applicants, responding to a high volume of customer inquiries, and providing technical support related to the Georgia Criminal History Check System (GCHEXS). Duties include interpreting and applying policies to determine program-related fitness, resolving complaints, ensuring compliance with background check procedures, and researching criminal history information. Additionally, the role requires follow-up on arrests, making determinations on facility or provider licensure, and providing detailed reports and justifications for decisions.
Requirements
- High school diploma/GED and two (2) years of business related experience.
Responsibilities
- managing and maintaining reports, records, and databases, including confidential criminal history and fingerprint records
- gathering and analyzing sensitive information from providers or applicants
- responding to a high volume of customer inquiries
- providing technical support related to the Georgia Criminal History Check System (GCHEXS)
- interpreting and applying policies to determine program-related fitness
- resolving complaints
- ensuring compliance with background check procedures
- researching criminal history information
- follow-up on arrests
- making determinations on facility or provider licensure
- providing detailed reports and justifications for decisions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Executive, Legislative, and Other General Government Support
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
