Crime Victim Compensation Specialist

City and County of Denver • Denver, CO

4d • Onsite

About The Position

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills, and expertise. Join our diverse, inclusive, and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver. What We Offer This is a grant funded limited position with an expected end date of December 31, 2026, with the possibility of an extension. The City and County of Denver offers a competitive salary commensurate with education and experience. The expected starting pay for this position is $22.50 an hour. We are currently recruiting for a Crime Victim Compensation Specialist. Location In this position you can expect to work on site at the Republic Plaza building located at 370 17th St., Suite 5300 Denver, CO 80202, Monday through Friday from 8:00AM - 5:00PM. What You’ll Do We are currently seeking a Crime Victim Compensation Specialist who can perform secretarial duties utilizing legal terminology, procedures, and documents. If you have ever wanted to work to better your community, while advancing your career in an exciting and dynamic environment, this may be the legal opportunity for you. The Crime Victim Compensation Specialist position will be responsible for: Working with limited supervision and performs a number of duties related to processing Crime Victim Compensation claims and providing assistance to crime victims and service providers Duties assigned are generally complex: The employee receives assignments and is expected to carry them through to completion with substantial independence; Work is reviewed for adherence to instructions, program policies and procedures, accuracy, completeness and conformance to standard practice and precedent Communication is with the public, community partners, co-workers and other members of the District Attorney’s staff; Interactions frequently occur with who are in crisis or other stressful situations and requires discretion and judgment as well as courtesy, tact, and empathy Employee reviews information for completeness and evaluates the need for additional documentation Monitors and tracks receipt of the information and enters data completely and accurately Answers telephone inquiries from the public, provides referral to community agencies, and responds to inquiries from community agencies and service providers Reading and summarizing police reports Explaining Crime Victim Compensation program policies to victims and service providers Processing payments and data entry Other duties, as assigned or requested What You’ll Bring We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.

Requirements

• Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
• Two (2) years of clerical experience.
• Additional appropriate education may be substituted for the minimum experience requirement.

Nice To Haves

• Data entry skills
• Bilingual in Spanish
• Knowledge of medical billing
• Must be able to work in a fast-paced environment and multitask and do two more tasks simultaneously
• Must be comfortable with answering phones
• Exceptional customer service
• Ability to read police reports and speak to victims of violent crime

Responsibilities

• Working with limited supervision and performs a number of duties related to processing Crime Victim Compensation claims and providing assistance to crime victims and service providers
• Duties assigned are generally complex: The employee receives assignments and is expected to carry them through to completion with substantial independence
• Work is reviewed for adherence to instructions, program policies and procedures, accuracy, completeness and conformance to standard practice and precedent
• Communication is with the public, community partners, co-workers and other members of the District Attorney’s staff; Interactions frequently occur with who are in crisis or other stressful situations and requires discretion and judgment as well as courtesy, tact, and empathy
• Employee reviews information for completeness and evaluates the need for additional documentation
• Monitors and tracks receipt of the information and enters data completely and accurately
• Answers telephone inquiries from the public, provides referral to community agencies, and responds to inquiries from community agencies and service providers
• Reading and summarizing police reports
• Explaining Crime Victim Compensation program policies to victims and service providers
• Processing payments and data entry
• Other duties, as assigned or requested

Benefits

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 132 hours of PTO earned within first year
• 11 Paid Holidays per year, plus 1 personal holiday
• Education Refund Program (ERP) - a chance for the city to support your continued learning and career growth by investing in your future with the city
• Care Bank – 8 weeks of Paid Family Leave (after the probation period is passed)
• Free RTD Eco Pass
• Competitive medical, dental and vision plans effective within 1 month of start date

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees