Crew Liaison
About The Position
Under the direction of Fortune, Crew Liaisons are responsible for supervising, supporting, and inspiring transitional workers through a trauma-informed and restorative justice lens on and off the worksite and during remote sessions, and adhering to the model prescribed by UWNYC, philosophies and approaches, manuals and policies, exude a collegial nature that is rooted in authentic engagement, and relish in the opportunity to collaborate with members across teams proactively. Crew Liaisons will be energetic, flexible, collaborative, and proactive. Crew Liaisons will act as team leaders and positive role models who positively and productively support transitional workers. Crew Liaisons support participants during their worksite experiences as they learn new soft skills and practice the teachings of the Cognitive Behavioral Intervention curriculum. The position requires an understanding of the challenges faced by men of color with gang involvement and the ability to motivate and use challenges as teachable lessons.
Requirements
- New York State Driver License required.
- High school diploma or equivalent required.
- Skilled communicator who is able to liaise interdepartmentally as well as with community partners and stakeholders.
- Ability to work a flexible schedule.
- Proficiency in Microsoft Office Suite applications, including Excel, Outlook and Office 365.
- Ability to work independently and on a team.
- Experience and/or desire to work with a culturally diverse population.
Nice To Haves
- Bilingual (English/Spanish) preferred.
- Experience working with the community in the South Bronx, a plus.
- Relevant personal experience is a plus.
Responsibilities
- Facilitate, supervise, and support transitional workers in work experience.
- Supervise and support a work crew of 5-10 transitional workers in the performance of a variety of low-barrier tasks and work sites.
- Maintain open communication with the Crew Manager regarding crew locations and activities.
- Develop individualized goals and tasks to enhance workers' skills and experiences.
- In collaboration with the Crew Manager, develop work schedules and responsibilities, ensuring safety and efficiency.
- Ensure safety protocols are followed, monitoring worksites for hazardous conditions and monitoring workers for appropriate use of tools and materials.
- Ensure work vehicles are fully equipped with the necessary work and safety equipment.
- Model safe and positive workplace behavior and work readiness skills (teamwork, conflict resolution, positive attitude, timeliness, etc.).
- Provide transitional workers with coaching and guidance on positive work behaviors, delivering constructive correction when necessary.
- Transport transitional workers to and from job sites in a company vehicle, adhering to safety protocols.
- Effectively represent the program to community members and employers during the work experience, serving as the primary liaison with worksite personnel.
- Complete the Daily Feedback tool accurately and timely and provide constructive feedback to transitional workers.
- Utilize trauma-informed practices to support participants; establish constructive relationships with participants as a positive role model.
- Participate in collaborative meetings to assess participant progress and plan services.
- Ensure that relevant information is shared with the team to aid in service planning.
- Participate in regular, ongoing professional development opportunities including trainings, skill practice, and receiving ongoing coaching and feedback.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
