Credit Systems Coordinator

Land O'Lakes • Arden Hills, MN

1d • $22 - $37 • Hybrid

About The Position

Credit Systems Coordinator We're hiring a Credit Systems Coordinator to join our Ag Customer Financial Services team. In this role, you will be responsible for supporting the electronic invoice process and accounts receivable document delivery via a secure web portal, providing customer service, and assisting with new user registration and training. This role is located at our Arden Hills, MN corporate headquarters (Tuesday-Thursday in office each week) Virtual work arrangement may be considered for candidates outside of Minneapolis/St. Paul. About Land O'Lakes, Inc. Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list. Land O'Lakes, Inc. is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled. The company maintains a drug-free workforce, including post-employment substance abuse testing pursuant to a Drug and Alcohol Policy. Neither Land O’Lakes, nor its search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested. Land O'Lakes does not use Automated Decision-Making Technology, as defined by California law, to substantially replace human decision-making or make significant decisions about applications for employment or contracting opportunities. Land O’Lakes is a Fortune 250, farmer-owned agriculture and food manufacturing cooperative. We are headquartered just outside the Twin Cities, with locations across the US and a presence in 60 countries around the world. For disability accessibility or disability accommodation help, please call our HR Solution Center at 844-565-4748, M-F 8:00am-4:30pm CT. View your application status here.

Requirements

• HS Diploma required with 1-3 years of experience
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Microsoft Outlook
• Prior experience in System Management, Credit, Customer Service, Accounts Receivable or related strongly desired.
• Must be comfortable working in an electronic enablement and self-service portal environment with the ability/interest in creating reports.
• Must possess strong interpersonal communication skills, both verbally and written.
• Must be agile and able to manage multiple tasks at one time.

Nice To Haves

• Bachelor’s degree desired

Responsibilities

• Support the electronic invoice process and other accounts receivable documents delivery through our self-service, secure web payment portal.
• Ensure invoices, statements and other documents are delivered to external and internal customers on a timely and consistent basis.
• Enter new account/user information as needed.
• Provide quality customer service by managing the website support phone line. This can include researching and resolving invoice inquiries and other accounts receivable inquiries.
• Assist in new user registration and provide training to internal and external customers on the web portal.
• Assist in the customer acquisition/merger process by connecting with customers to determine the details of the acquisition/merger and then utilizing that information to determine future account structure.
• Work with Master Data team to facilitate necessary account changes.
• Build solid working relationships within the credit team and all cross-function Land O’Lakes business units

Benefits

• Benefits for most full-time roles include medical, dental, vision, PTO, life & disability insurance, education assistance, a 401k and a variety of well-being resources.
• Most part-time employees are eligible for prorated PTO, holiday pay, employee development programs, prorated education assistance, and a 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED