Credit Support Specialist
About The Position
Provide administrative and technical support for effective credit delivery and excellent customer service. Maintain, verify, and update customer and loan data in Association software systems; edit, proof, and prepare documents for final printing or electronic delivery. Prepare credit and public records searches; perform credit verifications; answer telephones and greet customers; receive and properly process customer payments and loan disbursements. Maintain, review, and manage electronic credit files. Responsible for scheduling meetings and appointments, purchasing office supplies, interoffice communications, aiding customers with account information; preparing correspondence and reports; filing; and general office functions as assigned.
Requirements
- Associates degree or equivalent work experience; two years post-secondary education preferred.
- Administrative, banking, lending, or legal experience preferred.
- Outstanding customer service and interpersonal skills to effectively communicate with customers and internal staff.
- Strong working knowledge of computers and the Microsoft Office suite of software products (Word, Excel, Outlook, etc.).
- General familiarity with agriculture is preferred.
Nice To Haves
- Administrative, banking, lending, or legal experience preferred.
- General familiarity with agriculture is preferred.
Responsibilities
- Provide administrative and technical support for effective credit delivery and excellent customer service.
- Maintain, verify, and update customer and loan data in Association software systems
- Edit, proof, and prepare documents for final printing or electronic delivery.
- Prepare credit and public records searches
- Perform credit verifications
- Answer telephones and greet customers
- Receive and properly process customer payments and loan disbursements.
- Maintain, review, and manage electronic credit files.
- Responsible for scheduling meetings and appointments, purchasing office supplies, interoffice communications, aiding customers with account information
- Preparing correspondence and reports
- Filing
- General office functions as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
