0850 - Credit Department - CRRE - CREDIT REPRESENTATIVE

Inteplast•Livingston, NJ

4d•Onsite

About The Position

The qualified candidate will be responsible to manage credit accounts and relationships, which involves assessing customer creditworthiness, collecting outstanding payments, and providing guidance on debt management to ensure timely payments and minimize financial risk.

Requirements

Degree in Accounting or Business Administration preferred; 2 years of college and experience will be considered2 to 3 years of credit experience in manufacturing preferred
Must be able to work with little supervision, communicate in a professional manner while working with customer service, marketing and our customer base to allow a smooth flow of daily transactions.
Ability to work independently, gather the correct information needed to make a business decision on the extension of credit lines – working within the corporate policies and procedures
Ability to understand and analyze Dun & Bradstreet reports and other various credit reporting
Ability to make collection phone calls / e-mails in a professional manner with a very diverse customer base.
Ability to understand customer disputes, short pays etc. and the ability to resolve them professionally with the customer and sales rep if necessary in writing or phone contact.
Ability to handle several hundreds of customers on a daily basis
Must have regular, reliable attendance as well as the ability to work outside the regular schedule as required.
Demonstrate exceptional teamwork and customer service; behave professionally; treat others with respect and dignity.
Physical requirements include duties common to a regular office environment.
Must have good oral and written communication skills
Exceptional teamwork and customer service; behave professionally; treat others with respect and dignity
Physical requirements include duties common to a regular office environment and ability to work at the office
Must have good oral and written communication skills
Ensure consistent, dependable attendance and demonstrate a willingness to accommodate non-standard work hours as necessary.
Capable of effectively managing job-related stress and fostering productive workplace interactions.

Responsibilities

Accountable for reducing delinquency, create payment timetables with past due customers
Daily collection calls and/or correspondence in a fast-paced goal-oriented Accounts Receivable (A/R) department
Identify when delinquent accounts need to be called based on terms of sale, call promptly once an account is past due. Follow up frequently for payment commitments. Provide detailed information within the on-line credit notes
Identify when an account needs to be placed on credit hold restrictions of varying degree
Enlist the efforts of sales and management when necessary to accelerate the collection process
Analyze credit risk of potential and existing customers, recommend credit terms and associated credit limits to direct supervisor
Use independent judgement to analyze information in making decisions and passing this information over to the Credit Manager
Request, review and analyze associated reports from various sources, (i.e. Dun & Bradstreet reports and others)
Set up approved customers within our software system according to guidelines set forth
Review orders on credit hold for approval/denial
Provide considerate, competent customer service-oriented communication to internal and external customers
Must communicate and follow up effectively with sales and other departments regarding customer accounts on a timely basis
Respond to general internal/external email inquiries in a timely manner
Establish and maintain effective and cooperating working relationships
Frequent reporting and communication of issues
Additional tasks and duties as assigned by supervisor