Credit Representative

Mingledorff's Inc • Peachtree Corners, GA

14h

About The Position

The purpose of the Credit Representative is to collect outstanding accounts receivables; to ensure appropriate levels of credit are provided to customers; to address issues and inquiries while providing a high level of customer service to both internal and external customers; and to release orders timely after confirming appropriate release from hold.

Requirements

• High School Diploma, 2 year degree preferred
• 1-3 years of experience in B2B credit and collections
• Proven organization and time management skills, including strong multi-tasking skills
• Must be able to handle an extremely high volume of calls and work well under pressure in a fast-paced environment
• Must be a team player and able to work well with others in a team environment
• Excellent written and verbal communication skills

Nice To Haves

• Experience with liens and lien waivers preferred

Responsibilities

• Contact delinquent accounts via phone and email to obtain payment commitments
• Follow up on customer payment commitments to ensure a timely payment
• Monitor order screen to determine if orders can be released from credit hold
• Provide high level of customer service to our internal and external customers
• Follow-up on customer claims and disputes to bring to a resolution and work closely with sales teams to resolve issues
• Review customer projects/jobs to determine available credit
• Monthly preparation of Credit Reports (Customer Service, Warranty and President’s Report, 90day reports, general manager reports)
• Notify Credit Management when further collection action or credit line increase is necessary
• Monitor collections to ensure company rights (liens/bond) are maintained
• Respond to requests for trade credit references
• Reconciliation of customer accounts as needed/requested
• Maintain regular, punctual and reliable physical attendance
• Work overtime as assigned
• Work cooperatively with others
• Comply with all company policies and procedures

Benefits

• Health, Dental, and Vision insurance plans
• Life & AD&D insurance (company paid)
• Short- and long-term disability coverage
• 401(k) retirement plan with company match
• Paid time off, holidays, +16hrs of additional paid time off to perform community service with an eligible 501(c)(3) organization
• Tuition and education assistance
• Employee Assistance Program (EAP)
• Pet insurance
• And much more...

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees