Credit Manager

Worldpac • Oak Brook, IL

12h • $66,000 - $88,000

About The Position

WORLDPAC is a recognized leader in the automotive aftermarket distribution industry, delivering premium products and innovative solutions to customers throughout North America. Our commitment to excellence, innovation, and integrity drives our success and positions us at the forefront of the industry.

Requirements

• BS/BBA, Accounting or other business-related field preferred or equivalent experience
• Minimum of 5 years relevant, applicable and transferable experience in a corporate and/or Shared Services environment or equivalent; Minimum 2 years managing direct reports
• Knowledge of transactional processes and systems
• Ability to read, understand and interpret complex financial statements
• Ability to read, understand and interpret complex contractual agreements
• Ability to adapt to constantly changing environments & priorities
• Strong negotiation & problem-solving skills
• Significant attention to detail
• Strong analytical capabilities
• Excellent communicator with exceptional interpersonal and customer service skills
• Team player willing to help others through training, mentoring, and motivating staff to achieve Department and Company goals
• Ability to handle confidential and sensitive information
• Exposure to AS400 accounts receivable systems or large ERP, a plus
• Working knowledge of D&B, Experian and other credit reporting and analysis tools
• Strong working knowledge of Microsoft Excel, PowerPoint, Word and Outlook
• Customer Service Mentality; ability to build collaborative relationships with customers and internal business partners
• Clear and concise communication skills
• Self-starter
• High Level of Accountability
• Organization-wide Perspective
• Leading and Developing Talent
• Results Orientation
• Financial Business Acumen
• Strategic Management Knowledge
• Conceptual Thinking
• Change Leadership
• Strong Team Management Skills
• Process Improvement
• Financial Analysis/Forecasting
• GAAP Accounting Knowledge
• Sense of Urgency
• Is legally able to work in the United States

Nice To Haves

• Exposure to AS400 accounts receivable systems or large ERP, a plus

Responsibilities

• Serve as a key point of contact for Commercial Leadership as it relates to collections management and customer payment term compliance
• Strategically reviews collection reports and key metrics with an emphasis on trend analysis to uncover strengths and weaknesses of collection efforts
• Interface with the sales, service, operations to handle billing inquiries and issues
• Assist team and customers in the final resolution of escalated customer collection issues partnering closely with Commercial, Legal and Accounting teams
• Provide support to customer credit risk analysis team
• Release orders on credit hold in accordance with company policies
• Work with Commercial, collection agencies and Legal to resolve problematic accounts
• Propose account write-offs (bad debt, freight dispute, etc.)
• Assist with bankrupt accounts to assure proper bankruptcy procedure is followed locally
• Assist with quarterly internal SOX audits as needed
• Strive for continuous improvement in the management of the team, systems, and all associated processes
• Participate as an SME on strategic, cross organizational projects (process and technology)
• Lead small to mid-sized cross organizational projects
• Serve as a change leader for end-to-end process improvement and implementation of best practices
• Special projects as assigned
• Establish and maintain financial targets, KPI’s and past due receivable balances
• Monitors the performance success of credit and collection staff by overseeing the performance management process, holding employees accountable for meeting their goals and disciplining employees as necessary
• Manage credit risk and collection employees’ workload, changes in priorities, aging
• Collaborate with A/R leadership team on collection and credit activities to ensure bad debt risk is minimized
• Assure compliance with Corporate and Regional policies and have ability to recommend new policies where needed
• Establish team and individual performance objectives
• Prepare and deliver performance appraisals for team members
• Build a team with analytical and process expertise, hyper-focused on customer service excellence
• Motivate and mentor staff with a focus on development, education and coaching of team members

What This Job Offers

• Job Type: Full-time
• Career Level: Manager