Credit Controller

PrimeFlight Aviation Services•Sugar Land, TX

4d•Onsite

About The Position

The Credit Controller is responsible for managing the credit and collections process, ensuring the timely collection of payments and minimizing financial risk to the company. This role involves overseeing multiple accounts, assessing creditworthiness, and implementing effective credit policies. The Credit Controller will analyze financial data to provide actionable insights to senior management, facilitating informed decision-making. Additionally, this position requires strong communication skills to collaborate with various departments and clients, ensuring a smooth and efficient collections process while maintaining a high level of confidentiality and professionalism.

Requirements

18 years of age or older
Eligible to work in the United States
Ability to work in office, onsite, Monday-Friday
Strong organizational, planning, and time management skills
2+ years of B2B collections or 3+ years of third-party collections experience
Intermediate/Highly proficient Word, Excel, PowerPoint, Outlook
Ability to read, write, speak, and understand the English language, to include documents
Must be flexible to work extended hours on occasion to support our field operations
Ability to access and interpret information in print and electronically, including the use electronic devices including IPads/Tablets, Computers, and Mobile Devices
Effectively communicate with colleagues and clients, both in-person and through electronic means
Pass a background check and drug screen
Must be flexible to work extended hours on occasion to support our field operations
To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.
Prolonged standing and walking in an indoor/outdoor environment as applicable
Ability to lift 25 pounds or more
Position is generally sedentary, sitting for long periods of time
Prolonged standing and walking in an indoor/outdoor environment as applicable
Be able to hear and respond to the spoken voice and to audible alarms
Close vision (clear vision at 20 inches or less); Distance Vision (clear vision at 20 feet or more); Color Vision (ability to identify and distinguish colors); Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships); Ability to Adjust Focus (ability to adjust the eye to bring an object into sharp focus)

Nice To Haves

Bilingual in English/Spanish a plus (unless required, list as required)

Responsibilities

Ability to improve timely collection of past-due receivables for assigned portfolios
Contacting clients for prompt payments and commitment follow-ups
Ability to handle high volume collections
Drive DSO improvement/stability for assigned portfolios
Contact customers with past-due balances, resolving invoice disputes
Manage workflows aligned with company KPIs
Process and resolve inbound collection inquiries
Prepare and send past-due/demand notice letters for collections
Prepare and send Statements out to customers
Prepare accounts for escalation with necessary documentation
Provide reporting and analysis, by preparing regular reports on collections performance, aging analysis, and bad debt provisions
May be assigned other duties as required