Credit/Collection Specialist

Activar Career•Bloomington, MN

43d•$26 - $28

About The Position

This position is responsible for increasing sales and profits by establishing credit guidelines and collecting receivables while preserving our relationship with our customers.

Requirements

Excellent customer service skills.
Honesty, integrity, attention to detail, confidentiality and trustworthiness.
Strong organizational skills to manage multiple tasks with attention to detail.
Effective communication, interpersonal, and organizational skills.
Tenacity in overcoming obstacles while maintaining productive and positive working relationships.
Ability to execute in a rapidly changing fast paced environment that requires strong team work.
Proficiency with Microsoft Office applications and the capacity to learn new systems.
Minimum of 2 years’ experience in commercial collections

Nice To Haves

Experience in account reconciliation
Customer service experience

Responsibilities

Review credit worthiness of prospective accounts, set up as required.
Continually review existing accounts to ensure proper terms and limits.
Follow up on problem accounts and monitor payments.
Research and resolve payment discrepancies.
Set up and maintain schedule of collection calls.
Call on past due invoices while ensuring customer retention.
Work with customer service to release orders or communicate issues in a timely manner.
Communicate difficult collection issues to department manager.
Adhere to all company standards and policies.
Maintain a clean and orderly work area.
Conduct himself/herself in a professional manner in accordance with company guidelines.
Other duties as assigned.