Credit Associate

RP Lumber•Edwardsville, IL

4d•$20 - $23•Onsite

About The Position

A Credit Associate is responsible for ensuring that the credit policies of the Company are adhered to, credit goals are achieved, and thorough and accurate business records are maintained. The Credit Associate will play a crucial role in managing and maintaining accurate records of accounts and communications to and from our stores and customers. The ideal candidate should have strong organizational skills, excellent communication abilities, and dedication to delivering exceptional customer service.

Requirements

Two to three years of related experience and/or training; or equivalent combination of education and experience.
Strong understanding of accounting principles and practices.
Proficiency in accounting software and Microsoft Office Suite, especially Excel.
Excellent communication and interpersonal skills.
Detail-oriented with strong problem-solving abilities.
Ability to work independently and collaboratively within a team.
Punctuality and regular attendance consistent with the company’s policies are required for the position.
Successful applicants are subject to pre-employment drug testing, pre-employment background check and driver history checks in accordance with applicable federal and state law.

Nice To Haves

Prior experience with collections and credit is a plus.

Responsibilities

Pulling company and personal credit records for review.
Setting up new credit accounts within our accounting system.
Ensure that all collection activities adhere to applicable laws and regulations, such as the Fair Debt Collection Practices Act (FDCPA).
Contact clients with overdue balances to follow up on outstanding payments.
Inform customers of past due balances by various means including phone calls, emails, second, third and fourth notices.
Maintain accurate records of communication with clients regarding payment status.
Analyze accounts receivable data to identify trends and opportunities for improvement.
Provide excellent customer service by addressing client inquiries and resolving issues related to invoices and payments.
Establish and maintain positive relationships with clients to facilitate smooth payment processes.
Ensure compliance with accounting policies and procedures.
Other duties as assigned.