Credit and Collections Specialist (CRL)
About The Position
We are looking for a detail-oriented individual with 3-5 years Credit and Collection experience who will take full ownership of the Credit & Collections position. Applicant will be responsible for tracking and resolving outstanding payment issues and generate weekly aging reports in a timely manner. Candidate must have knowledge of general accounting principles and SOX regulations. Applicant must be proficient at MS Office (especially Excel). Prior SAP and Construction Industry experience is a plus. The applicant should display a positive and proactive attitude, strong organizational skills, the ability to prioritize and multitask and be a strong communicator.
Requirements
- Intermediate user of Microsoft Office Suite and intermediate Excel skills
- Knowledge of Experian and Dunn and Bradstreet Credit Reports
- Must have outstanding math skills and attention to detail
- Establish and maintain a good business relationship with co-workers, internal and external customers.
- High School Diploma or Equivalent
- 3-5 years of Credit and Collections experience
Nice To Haves
- Lien Law knowledge is a plus.
- Familiarity with the Construction industry a plus
- Prior SAP and Construction Industry experience is a plus.
Responsibilities
- Set up new customers, review information for open credit terms
- Monitor aged receivables for assigned A/R accounts and make collection calls as necessary for any outstanding customer payments within the assigned portfolio
- Perform customer account reconciliations, review, research, and submit disputed balances to sales for resolution. Interact with customers to resolve outstanding issues
- Prepare collection letters, notice of intent to lien, and lien documents as required
- Track and record liens and bond claims by filing the proper paperwork in a timely fashion based on the state’s lien laws
- Communicate troubled accounts and escalate potential risk to the Credit Manager
- Monitor customer credit worthiness and update the customer master accordingly
- Respond to all customer inquiries relating to credit
- Maintain and resolve Email requests. (waivers, billing issues, short pays, references, etc)
- Maintain solid KPIs (DSO and CEI) within the assigned portfolio
- Cover for assigned collector during absences/PTO.
- Assist Collections Manager in additional tasks as needed.
Benefits
- Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
- Work-life balance – PTO and holidays, including floating holidays you can choose
- Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
- Training – We will equip you with the knowledge and skills you need to succeed
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
