Credit and Collections Specialist (CRL)
About The Position
Come Join Us! From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here . Start your journey with OBE and help us build the future. What You’ll Get to Do We are looking for a detail-oriented individual with 3-5 years Credit and Collection experience who will take full ownership of the Credit & Collections position. Applicant will be responsible for tracking and resolving outstanding payment issues and generate weekly aging reports in a timely manner. Candidate must have knowledge of general accounting principles and SOX regulations. Applicant must be proficient at MS Office (especially Excel). Prior SAP and Construction Industry experience is a plus. The applicant should display a positive and proactive attitude, strong organizational skills, the ability to prioritize and multitask and be a strong communicator.
Requirements
- Intermediate user of Microsoft Office Suite and intermediate Excel skills
- Knowledge of Experian and Dunn and Bradstreet Credit Reports
- Must have outstanding math skills and attention to detail
- Establish and maintain a good business relationship with co-workers, internal and external customers.
- High School Diploma or Equivalent
- 3-5 years of Credit and Collections experience
Nice To Haves
- Lien Law knowledge is a plus.
- Familiarity with the Construction industry a plus
- Prior SAP and Construction Industry experience is a plus.
Responsibilities
- Set up new customers, review information for open credit terms
- Monitor aged receivables for assigned A/R accounts and make collection calls as necessary for any outstanding customer payments within the assigned portfolio
- Perform customer account reconciliations, review, research, and submit disputed balances to sales for resolution.
- Interact with customers to resolve outstanding issues
- Prepare collection letters, notice of intent to lien, and lien documents as required
- Track and record liens and bond claims by filing the proper paperwork in a timely fashion based on the state’s lien laws
- Communicate troubled accounts and escalate potential risk to the Credit Manager
- Monitor customer credit worthiness and update the customer master accordingly
- Respond to all customer inquiries relating to credit
- Maintain and resolve Email requests. (waivers, billing issues, short pays, references, etc)
- Maintain solid KPIs (DSO and CEI) within the assigned portfolio
- Cover for assigned collector during absences/PTO.
- Assist Collections Manager in additional tasks as needed.
Benefits
- Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
- Work-life balance – PTO and holidays, including floating holidays you can choose
- Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
- Training – We will equip you with the knowledge and skills you need to succeed
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
