Credit and Collections Manager

Kodak•Kettering, OH

1d•$65,000 - $80,000

About The Position

Position oversees the regions credit granting, risk management, and collections to balance sales growth with minimizing bad debt, involving tasks like assessing customer creditworthiness, setting limits, implementing policies, managing accounts receivable, training staff, and reporting to management. They act as a bridge between finance and sales, analyzing financial data, approving/denying applications, and ensuring compliance with regulations while optimizing cash flow and reducing financial risk for the organization.

Requirements

Proven credit judgement
Preferable Credit Management qualified or a business equivalent
Proven team skills & ability to motivate employees
Excellent collaborative skills – to ensure effective communication, influencing and goal setting within Credit, Finance and Operations
Familiarity with Sarbanes-Oxley requirements
Excellent analytical skills
Attention to detail is essential with sensitive commercial and financial data
Ability to work with all levels of management
Creative ability to redistribute workloads and handle ad-hoc requests

Nice To Haves

Preferable knowledge of SAP

Responsibilities

Credit Evaluation & Policy: Develop, implement, and enforce credit policies, assessing risk and creditworthiness of new and existing customers using financial statements, credit reports, and payment history.
Credit Limit & Terms: Set credit limits, payment terms, and negotiate with customers, including creating discount programs for early payment.
Accounts Receivable Management: Monitor outstanding accounts, manage collections, follow up on overdue invoices, and handle payment disputes.
Risk Management: Minimize potential financial losses by managing overall credit exposure and conducting periodic reviews.
Team Leadership: Train, mentor, and manage a team of credit or accounts receivable staff.
Reporting & Analysis: Prepare reports on credit performance, trends, and key metrics for senior management.
Collaboration: Work closely with sales, finance, and other departments to support business goals while managing risk.
Manage the Regional Credit teams based in Rochester & Guadalajara.
Assist in direction of Regional credit & collections activity to achieve agreed Regional & Working Capital targets for performance
Assist in the motivation and direction of the Credit team in Americas and provide evaluation and development support during collection
Work with and direct collections activity with Credit teams in Americas to work towards and achieve the required Regional targets and working Capital goals
Provide escalation link and authority levels for Credit teams
Monitor, analyse and report on all Key Performance Indicators
Provide leadership and day-to-day coaching for teams to ensure they have the knowledge skills and commercial awareness to effectively collect from their customers/dealers
Provide monthly reports & presentations of achievements, actions and issues for the department
Provide ad-hoc analysis as required depending on various projects and management requirements
Provide the Americas Credit /Finance team with regular reports of achievements, actions and issues for the function
Calculate and post Bad Debt Provisions in line with corporate policies
Ensure compliance with policies, procedures and SOX controls, supported by providing evidential reports or documentation.
Responsible for monitoring & reporting results in terms of Debtors, Past Due, transaction metrics and Risk Management for the portfolio of all customers/dealers and include occasional exceptional items
Ensure all daily cash is recorded on SAP and allocated to customers accurately
Achieve debtor collections targets based on Regional targets for DSO and overdue debt, unallocated cash, invalids deductions etc.
Monitor & maintain unallocated & unidentified cash within guidelines/targets
Monitor and escalate claims & queries in dispute
Maintain documentation & controls so that there are no major issues during any audits
Ensure all reports are provided accurately and on-time – especially bad debt provisions and all monthly reporting
Maintain and update staff records (including goals and appraisals) on a timely basis