Credit and Collections Analyst

White Cap

1d•Remote

About The Position

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. Job Summary Responsible for managing daily credit and collections activities in alignment with company credit policies. The role plays a critical part in mitigating credit risk, protecting accounts receivable, and supporting long-term financial stability.

Requirements

HS Diploma or GED strongly preferred.
Specialized skills training/certification may be required.
Generally 2-5 years of experience in area of responsibility.
2-5 years’ B2B Collections experience - REQUIRED.

Nice To Haves

Experience in credit, collections, and/or accounts receivable in the construction/supply industry - Preferred.
Strong communication and problem-solving skills.
Prior customer service experience.
Experience using Excel.
Knowledge of Oracle, getpaid, or related software – Nice to have.
Spanish language skills are a bonus.

Responsibilities

Identifies and mitigates financial risks using analytics and reporting to detect trends and prevent delinquencies.
Provides recommendations based on data-driven insights to improve cash flow and minimize bad debt exposure.
Executes and manages mechanic’s lien filings and other legal measures to secure accounts receivable and ensure payment security.
Assesses customer creditworthiness using credit reports and key performance indicators to extend credit judiciously.
Applies credit policies that align with the Risk Framework to support business growth while minimizing credit exposure.
Monitors and improves collections KPIs such as DSO, past due balances, and unapplied cash to maintain a healthy A/R portfolio.
Maintains a high-quality accounts receivable portfolio by ensuring credit decisions are based on prudent risk review.
Escalates customer issues and root-cause drivers of disputes to sales leaders to improve processes and service.
Applies credit holds strategically to meet financial goals while preserving customer relationships.
Other duties as assigned.