Credit Analyst

PSA Security•Westminster, CO

1d•$27 - $42

About The Position

PSA Security Network is seeking a motivated and detail-oriented Credit Analyst to join our team. The successful candidate will evaluate customer creditworthiness, manage credit limits, and ensure strong cash flow performance. This role requires experience in business-to-business (B2B) credit and collections, including managing large multi-location and multi-national corporate accounts. PSA’s mission is to empower its owners to become the most successful systems integrators in the markets they serve. PSA brings this mission to life by partnering with industry-leading product and solution providers, delivering unparalleled education and training programs and offering a variety of distinctive services that can enhance any company’s operations. This role is hourly/non-exempt with pay between $27.00 and $42.00 per hour.

Requirements

3-5+ years B2B credit and collections experience
Experience collecting from large multi-location and/or multi-national corporate accounts
Experience with corporate AP departments and vendor onboarding portals
Ability to analyze financial statements including balance sheets, income statements, and cash flow statements
High-level professional B2B customer service skills
Understanding of credit scoring models and methodologies
Advanced ERP proficiency (NetSuite strongly preferred)
Proficiency in Microsoft Office Suite, especially Excel for data analysis
Strong quantitative and analytical skills to interpret complex financial data
Ability to identify trends and patterns in financial performance
Effective negotiation skills for dealing with delinquent accounts and establishing payment plans
Customer focus, verbal communication, problem solving skills, strong computer proficiency and a good phone presence
Must work well in a team environment
Ability to learn quickly
Desire to provide exceptional customer service
Good organizational skills with the capacity to multitask in a fast-paced environment
Excellent communication skills, both oral and written
Ability to work with little supervision
Dependable and responsible
Professional appearance and behavior

Nice To Haves

Experience in high-volume, multi-entity environment preferred

Responsibilities

Research and evaluate customer creditworthiness using financial data and credit reports.
Recommend and monitor credit limits for customers.
Communicate and negotiate with past due customers to secure payment, including negotiation of payment plans.
Manage credit hold status and review AR balances, unbilled orders, and past due balances.
Maintain relationships with outside collection agencies to manage delinquent accounts.
Manage collections for large, multi-location, and multi-national corporate accounts.
Negotiate payment plans when necessary.
Regularly communicate with the sales team regarding customer issues and credit status.
Provide prompt responses to outside vendor requests for credit references on current PSA customers.
Set up and maintain customer records in NetSuite, ensuring data accuracy related to credit limits, terms, and credit reports.
Prepare monthly statements and finance charge invoices, and handle special requests for more frequent statements.
Resolve customer issues related to invoices, statements, and returns efficiently.
Perform additional job-related duties as assigned by management.