Credit Admin Senior Associate

JPMorgan Chase & Co. • Columbus, OH

11h

About The Position

Join a team where your expertise shapes the future of Private Banking and drives impactful results. Here, you’ll lead complex loan closings, collaborate with talented professionals, and champion process improvements that protect our clients and the firm. Grow your career through hands-on experience, mentorship, and opportunities for advancement. Your skills in analysis, communication, and problem-solving will be valued and developed. Be part of a culture that supports your growth and celebrates your contributions. As a Credit Admin Senior Association within the Domestic Commercial Real Estate team, you will play a pivotal role in driving the successful execution of high-value, complex commercial real estate transactions. This position is responsible for managing the largest deals in the closing portfolio, leading departmental training, and onboarding, and serving as a strategic liaison across multiple business units. You will operational excellence through rigorous process oversight, quality assurance, and continuous improvement initiatives. This role requires a proactive, detail-oriented professional with strong leadership, analytical, and communication skills to support the firm’s commercial real estate objectives.

Requirements

• Five years of relevant work experience
• Strong interpersonal skills, especially in partnering with business stakeholders
• Excellent verbal and written communication skills across all organizational levels
• Demonstrated ability to review processes and recommend improvements
• Solid understanding of controls and their importance to maintaining accuracy
• Proficiency in Microsoft Excel, Word, and SharePoint
• Creative problem-solving and data analysis abilities
• High attention to detail and accuracy
• Knowledge of legal loan documentation and closing activities within the credit lifecycle
• Bachelor’s degree or relevant credit experience

Nice To Haves

• Bachelor’s degree or relevant credit experience

Responsibilities

• Lead the Preliminary process for the most complex and high-profile commercial real estate transactions, ensuring accuracy, compliance, and timely completion.
• Design and deliver comprehensive onboarding and training programs for new analysts, fostering a culture of excellence and continuous learning.
• Develop, implement, and maintain robust closing procedures; identify and drive process improvements to enhance efficiency and mitigate risk.
• Serve as a subject matter expert, providing strategic guidance to internal stakeholders and other departments to facilitate seamless end-to-end deal execution.
• Organize and prioritize annual reviews and new money applications, leveraging advanced analytical skills to assess deal complexity and urgency.
• Manage priorities and expectations for markets in the Global region, ensuring alignment with business objectives and timely resolution of issues.
• Prepare and present critical pipeline and market updates in meetings, ensuring stakeholders are informed and documentation is accurate.
• Represent the department in priority calls and exception meetings, delivering expert updates and recommendations on commercial real estate matters.
• Manage urgent requests and shifting priorities, balancing stakeholder expectations and operational demands for timely execution.
• Monitor, address, and resolve quality assurance errors; uphold rigorous standards for documentation and process integrity.
• Oversee the Production SharePoint, ensuring all materials are current, organized, and accessible to relevant stakeholders.

Benefits

• competitive total rewards package including base salary determined based on the role, experience, skill set and location
• commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions
• comprehensive health care coverage
• on-site health and wellness centers
• a retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees