Credentialing Specialist

Community Health Systems Professional Services Corporation•Las Cruces, NM

About The Position

As a Credentialing Specialist at Mountainview Medical Group you'll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, tuition reimbursement, and student loan assistance for eligible roles. Job Summary The Credentialing Specialist is responsible for coordinating and processing all aspects of healthcare provider credentialing to ensure compliance with internal policies, hospital partner requirements, and regulatory standards. This role supports both initial and ongoing credentialing for assigned providers, ensuring timely privilege issuance, regulatory compliance, and accurate data management. The Specialist partners with hospital staff, third-party vendors, and insurance entities to maintain provider readiness and access.

Requirements

H.S. Diploma or GED required
2-4 years of experience in credentialing or provider enrollment required
Experience supporting hospital credentialing programs or medical staff offices preferred
Strong understanding of credentialing processes, regulatory requirements, and accreditation standards (e.g., The Joint Commission, NCQA).
Familiarity with provider enrollment and privileging procedures.
Excellent attention to detail and accuracy in managing credentialing data.
Effective communication and customer service skills.
Ability to prioritize tasks, meet deadlines, and manage multiple requests simultaneously.
Proficiency in MS Office Suite and credentialing software systems (e.g., MD-Staff or similar).
Ability to work independently and handle confidential information with discretion.

Nice To Haves

Associate Degree in Healthcare Administration, Business, or a related field preferred
Certified Provider Credentialing Specialist (CPCS) preferred

Responsibilities

Collects, reviews, and verifies credentialing documentation for completeness and compliance with state, federal, and facility-specific requirements.
Processes initial and recredentialing applications, including primary source verifications (PSV), privileging forms, and insurance applications.
Tracks licensure, DEA, CSR, and certification renewals to ensure providers maintain active, unexpired credentials.
Prepares and submits state collaborative agreements for advanced practice providers and monitors compliance.
Coordinates license and credential requests with third-party vendors and monitors through issuance.
Serves as liaison between providers, insurance carriers, and hospital credentialing departments to resolve issues and provide status updates.
Maintains accurate provider data within credentialing databases, ensuring up-to-date records for internal and external audits.
Prepares standard reports related to credentialing activities, expirables, and privileging timelines.
Supports insurance enrollment and access setup in accordance with operational standards.
Escalates delays or compliance concerns to leadership promptly.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.