Credentialing Specialist

GiaMed•San Antonio, TX

2d•Remote

About The Position

Credentialing Specialist (Remote, applicant must reside in Texas) At GiaMed, we specialize in staffing high-quality healthcare professionals at Brooke Army Medical Center (BAMC) in San Antonio, Texas. Our mission is rooted in giving back to those who have given so much to our country. We are honored to be one of the largest government contractors supporting the San Antonio Military Health System (SAMHS). Our corporate team has an immediate opening for an experienced Credentialing Specialist who is passionate about service excellence and thrives in a fast-paced, mission-driven environment. Job Summary This is a highly interactive role requiring the ability to work both independently and collaboratively in a time-sensitive environment. The Credentialing Specialist must be highly organized, detail-oriented, and capable of managing multiple priorities simultaneously. This position is responsible for all aspects of initial credentialing and re-credentialing for Civilian Registered Nurses, including the collection, verification, evaluation, and maintenance of highly confidential and sensitive healthcare credentials in compliance with departmental guidelines and accreditation standards. A positive, proactive, and team-focused mindset is essential.

Responsibilities

Perform all aspects of credentialing verification, including initial credentialing and re-credentialing, ensuring timely review, approval, and handoff of Civilian Registered Nurse files
Serve as the primary point of contact and liaison with providers, operations teams, regulators, and leadership on credentialing-related matters
Maintain accurate records of current state licenses, certifications, and required credentialing documents; track expirations to ensure timely renewals
Update and manage credentialing databases containing provider data and documentation; conduct regular audits to ensure accuracy and compliance
Coordinate and facilitate the credentialing process for provider appointments and reappointments across system practices, hospitals, and affiliated facilities
Review credentialing applications for completeness, accuracy, and compliance with credentialing criteria
Monitor application timelines and submission deadlines; proactively follow up to obtain missing documentation, resolve issues, and ensure timely processing
Communicate clearly and professionally, both verbally and in writing, with internal and external stakeholders
Handle sensitive and confidential information with discretion, integrity, and professionalism
Work efficiently under tight deadlines while adapting to changing priorities
Participate in team meetings and process-improvement initiatives to enhance efficiency and quality
Respond to external credentialing inquiries in accordance with policy and escalate issues as appropriate
Perform other duties or special projects as assigned