Credentialing Specialist

Smile Brands

33d • $20 - $25

About The Position

At Smile Brands, we’re more than a dental support organization — we’re a community focused on delivering Smiles for Everyone®. With a network of 600+ practices across 30 states, we empower our teams to thrive, grow, and make a real impact. If you're looking for a place where your work truly matters, you’ve found it.
We are seeking a Credentialing Specialist to join our Payer Solutions Group. In this role, you’ll play a vital part in supporting our dental operations by managing provider credentialing, plan enrollment, and contract tracking to ensure compliance and seamless onboarding.
An ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced environment while juggling multiple priorities.

Requirements

• 2+ years of experience in dental, medical, or insurance credentialing/contracting.
• Strong attention to detail and accuracy in high-volume data entry.
• Clear written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Proficient in Microsoft Excel, Word, Outlook, and general internet research.

Responsibilities

• Manage and track provider credentialing, re-credentialing and dental plan enrollment processes.
• Maintain accurate records in credentialing databases and update provider/facility information.
• Support the delegated credentialing process and roster submission to payers.
• Communicate regularly with dental plans, internal teams, and dental offices to resolve issues and ensure timely approvals.
• Monitor license and credential expirations, ensuring timely renewals and no service gaps.
• Prepare, review, and process applications, contracts, W-9s, and related documentation.
• Coordinate provider terminations and changes, including plan notifications and updates.
• Support audits, reporting, and re-credentialing cycles.
• Proactively identify and escalate issues or process gaps.

Benefits

• Benefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees