Credentialing Assistant - CVO
About The Position
Under close supervision and in accordance with established policies and procedures, supports the credentialing verification efforts of the Credentialing Verification Office (CVO) by serving as the department receptionist and performing various clerical and data entry tasks. Greets visitors and personnel upon arrival; ascertains needs of visitor and directs visitors to correct areas as appropriate. May provide limited factual information regarding department procedures. Answers the CVO general telephone line, screen and directs calls, and takes and relays messages. Data enters a variety of information from various source documents into the computer system to create, maintain and/or update department records or files. Verifies data entry activities; resolves discrepancies with source documents by contacting document originators; enters corrections into the system. Accesses the system to retrieve stored information. Scans and appends electronic attachments to the appropriate electronic file. Processes incoming and outgoing mail, according to departmental procedures. Photocopies and files documents. Makes recommendations to department leadership, as appropriate, on data entry procedures to increase the efficiency of operations within the defined area of responsibility. May perform other duties as assigned.
Requirements
- High school diploma or equivalent.
- Six to twelve months clerical work experience.
- Interpersonal skills and written communication skills necessary to positively represent the department in greeting visitors, patients and personnel, answering telephone inquiries, etc.
- Ability to perform a variety of clerical duties, including basic typing skills to data enter information and complete correspondence and forms.
- Ability to operate automated office equipment such as fax machine, copier, personal computer, etc.
- General knowledge of customer service principles and practices.
Nice To Haves
- Experience in a medical affairs or credentialing office preferred.
Responsibilities
- Supports the credentialing verification efforts of the Credentialing Verification Office (CVO)
- Serves as the department receptionist
- Performs various clerical and data entry tasks
- Greets visitors and personnel upon arrival; ascertains needs of visitor and directs visitors to correct areas as appropriate.
- Answers the CVO general telephone line, screen and directs calls, and takes and relays messages.
- Data enters a variety of information from various source documents into the computer system to create, maintain and/or update department records or files.
- Verifies data entry activities; resolves discrepancies with source documents by contacting document originators; enters corrections into the system.
- Accesses the system to retrieve stored information.
- Scans and appends electronic attachments to the appropriate electronic file.
- Processes incoming and outgoing mail, according to departmental procedures.
- Photocopies and files documents.
- Makes recommendations to department leadership, as appropriate, on data entry procedures to increase the efficiency of operations within the defined area of responsibility.
- May perform other duties as assigned.
Benefits
- Medical, dental, vision, and life insurance
- 401(k) retirement savings plan with employer match
- Generous paid time off (PTO)
- Career development and continuing education opportunities
- Health savings accounts, healthcare C dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder C childcare, auto C home insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
